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FAMILY INVESTMENT SPECIALIST I

Recruitment #21-000683-0001

Introduction

This is a full-time contractual position with the Allegany County Department of Social Services.

GRADE

10

LOCATION OF POSITION

Allegany County Department of Social Services 

1 Frederick Street Cumberland, MD 

21502

Main Purpose of Job

This position functions as a Family Investment Caseworker and is responsible for the delivery of Temporary Cash Assistance, Supplemental Nutrition Assistance Program (SNAP), Expanded MAGI-Medical Assistance, ABD-Medical Assistance, Maryland Children’s Health Program, Emergency Assistance, and Temporary Disability Assistance Program to Allegany County Citizens as well as Statewide residents.

POSITION DUTIES

Interview customers and analyze information by utilizing knowledge of program policies, procedures, and regulations in order to determine eligibility for Family Investment programs. 

Perform case management activities through caseload maintenance, use of automated systems, organization of materials and program knowledge to support accurate and timely issuance of benefits.

MINIMUM QUALIFICATIONS

Education:   A Bachelor's degree from an accredited college or university.

Experience: None.

Notes:

1. Candidates may substitute public contact experience involving negotiating, interviewing, explaining information, gathering and compiling data, performing analysis of data, writing correspondence, and completing mathematical or legal tasks on a year-for-year basis for up to four years of the required education.

2. Candidates may substitute the possession of an Associate of Arts degree in Income Maintenance/Family Investment and two years of experience involving public contact and performance of support functions directly related to Family Investment program operations for the required education.

3. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5, Subtitle 2, Section 204 (b)(1) of the Annotated Code of Maryland.  The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Maryland Department of Human Services do not have the authority to accept substitutions or equivalents.

DESIRED OR PREFERRED QUALIFICATIONS

Two years of experience with direct customer service.

LIMITATIONS ON SELECTION

Limited to candidates willing to accept employment in Allegany County.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.

Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other State agencies.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Allegany County Department of Social Services, Office of Human Resources, One Frederick Street, Cumberland MD 21502.  

Proof of education can be submitted at the time of your interview.  Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  The previous Maryland State application (MS-100) will not be accepted.

TTY Users:  call via Maryland Relay

We thank you Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.  People with disabilities and bilingual candidates are encouraged to apply.