RETIREMENT BENEFITS SPECIALIST I
Recruitment #21-000980-0001
Department | Maryland State Retirement and Pension Systems |
---|---|
Date Opened | 10/29/2021 3:00:00 PM |
Filing Deadline | 11/12/2021 11:59:00 PM |
Salary | $39,768.00 - $62,882.00/year |
Employment Type |
Full-Time
|
HR Analyst | Cecelia Smith |
Work Location |
Baltimore City
|
Introduction
The Maryland State Retirement Agency is the administrator of
the Maryland State Retirement and Pension System. The System is a multi-employer,
public employees’ benefit retirement system composed of twelve (12) separate
retirement and pension systems with additional plan components, covering
approximately 193,000 active members and more than 170,000 retires and
beneficiaries.
The Agency is recruiting to fill two (2) Retirement Benefits
Specialist I positions for its Member Services Unit. These are entry level
positions.
These positions require people with a passion to provide
excellent customer service to the members of the Maryland State Retirement and
Pension System. Retirement Benefits Specialists must be able to learn and apply
a vast knowledge of rules and regulations about the benefits provided to the
members and to be able to communicate this information to a diverse group of
customers. Exceptional communication skills, both verbal and written, are
required to be successful in these positions.
GRADE
LOCATION OF POSITION
120 East Baltimore Street, Baltimore, MD 21202
Main Purpose of Job
MINIMUM QUALIFICATIONS
Education: A Bachelor’s degree from an accredited college or university.
Experience: Six months of experience responding to inquiries, calculating program eligibility or counseling and advising persons concerning employee benefits in the public or private sector.
Notes:
1. Candidates may substitute additional experience as specified above on a year-for-year basis for the required education.
2. Candidates may substitute the possession of a Maryland Retirement Coordinator certification issued by the Maryland State Retirement Agency, 120 E. Baltimore Street, Baltimore, MD 21202, for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Financial Management classifications or Financial Management specialty codes in the Accounting and Budget field of work on a year-for-year basis for the required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the
following preferred qualification(s). Include clear and specific
information on your application regarding your qualifications.
Bachelor’s degree in Business Management, Business
Administration, Public Administration, English, Journalism, Communications,
Public Relations, Math, Accounting or related field.
One year or more experience counseling employees relative to
benefits and options available under State, federal and local retirement
systems.
One year or more experience working in a call center.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties shall be required to possess a motor vehicle operator’s license valid in the State of Maryland.
2. Employees in this classification must possess and maintain a Notary Public commission valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.
Due to the confidential nature of the work, selected candidates must undergo and pass a background check.
EXAMINATION PROCESS
The assessment may consist of a rating of your
education, training, and experience related to the requirements of the
position. It is important that you provide complete and accurate information
on your application. Please report all experience and education that is
related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications
are highly recommended. However, if you are unable to apply online, contact S.
Hudson. For questions regarding this recruitment, please contact the DBM
Recruitment and Examination Division at application.help@maryland.gov
Or call S .Hudson at 410-767-4910.
Emailed inquiries should reference
recruitment number listed in the announcement. Resumes will NOT be accepted in
lieu of completing the State application.
MD TTY Relay Service 1-800-735-2258.
For education obtained outside the U.S., a
copy of the equivalent American education as determined by a foreign credential
evaluation service needs to be provided before hire.
We thank our Veterans for their service to our
country and encourage them to apply. People with disabilities and bilingual
candidates are also encouraged to apply. As an equal opportunity
employer, Maryland is committed to recruiting, retaining and promoting
employees who are reflective of the State's diversity.