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Processing Lead Worker

Recruitment #21-001260-0008


This recruitment has been re-posted and the limitation is removed. If you have already applied for this recruitment, please do not reapply. Your application will be reconsidered.




Baltimore City Department of Social of Services
Office of Human Resources 
1910 N. Broadway 
Baltimore, MD 21213


This position is responsible for ensuring the accurate application of the appropriate personnel rules, guidelines, and regulations for each transaction of the Office of Human Resources' Workday Processing Unit. This position will assist the Automation and Workday supervisor in daily PIN Data Management activities, preparing extracting data, preparing reports and assisting in the management of the PEP process. This position provides training and coaching to the lower level Workday Processing Unit Staff. The Lead worker performs a variety of tasks ranging from a highly specialized function to a broad range of general personnel activities involving the application and explanation of principles and practices of the personnel system. The primary responsibility of this position is to lead as well as establishing and maintaining personnel files, completing, assigning and reviewing personnel transactions, and ensuring accurate completion of tasks related to on boarding and off boarding employees. This position also assist with input and extracting data and making recommendations for process improvements.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of general clerical or administrative support experience at least one year of which must have been paraprofessional personnel experience involving the application of public sector procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience should have included responsibility for activities such as, preparing and maintaining employment records, calculating salaries, applying and interpreting rules and policies, preparing personnel-related reports, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment actions.

Note: One additional year of paraprofessional personnel experience as defined above may be substituted for one year of general clerical or administrative support experience. 1. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in human resources assistance classification or human resources assistance specialty codes in the human resources management field of work on a year-for-year basis for the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Applicant must have demonstrated 1 year of experience processing transactions in Workday, to include hires, retirements, disciplinary actions and generating Workday reports.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Two years of experience as a lead worker. 

One year of experience assisting in the management of the PEP process. 

One year of experience with Microsoft Office Suite.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.


For education obtained outside the U.S.,  a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.



The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 142 Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning this recruitment process for this position, please contact 410-767-7199.

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.