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Recruitment #21-001328-0010




Division of Correction
North Branch Correctional Institution
14100 McMullen Hwy. SW, Cumberland, MD 21502


Provide secretarial/clerical support to the Correctional Case Management Specialists, Supervisors, and Housing Unit Managers at North Branch Correctional Institution (NBCI). NBCI has approximately 1300 inmates that have security levels from Medium to Maximum II security. With the implementation of Maximum II security we do 2 times the amount of work for Administrative Segregation and Disciplinary Segregation caseloads than other institution.

  • Provides secretarial support to one or more officials, administrators or administrative staff;
  • Types manuscripts, correspondence, reports and other documents using a keyboard of a personal computer;
  • Relieves the supervisor of operational details by assembling, compiling and summarizing data into a concise form and preparing reports;
  • Drafts correspondence;
  • Receives telephone calls and visitors and arranges for appointments and interviews;
  • Provides information to callers in regard to laws, rules, regulations, operations and procedures governing the agency's operations;
  • Obtains material from a variety of sources to be used for articles, reports and speeches;
  • Maintains important and confidential records, schedules, expense accounts and office supplies;
  • Reads reports and summarizes information to facilitate the supervisor's review;
  • Types manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral instruction;
  • Opens, sorts, reads and distributes incoming correspondence;
  • Proofreads outgoing correspondence and reviews records for completeness and accuracy;
  • Prepares and maintains statistical and numerical reports and records;
  • Develops special forms and summaries using a variety of records in order to secure complete and accurate information;
  • May compose and sign outgoing correspondence;
  • May develop, revise and implement office procedures;
  • May use word processing, data base, spreadsheet or desktop publishing computer software applications in order to prepare reports, charts, graphs or other documents;
  • May enter, update, verify and retrieve data using computer data base or spreadsheet software applications;
  • May take dictation using shorthand;
  • May supervise lower-level clerical employees;
  • Performs other related duties.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years performing secretarial or clerical work involving typing duties.

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience performing clerical or technical duties in an office environment
2. Experience with Microsoft Word


Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination, 300 E. Joppa Road, Suite 1000, Towson, MD 21286. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please fax the requested information to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are required will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination at 410-339-3275, MD TTY Relay Service 1-800-735-2258.

HR Analyst: Jordan McNeil

Email: Phone: 410-339-3275

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.