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OFFICE CLERK II

Recruitment #21-001375-0026

Introduction


The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

GRADE

ASTD Grade 7

LOCATION OF POSITION

211 Schilling Circle, Suite 100
Hunt Valley, Maryland  21031

POSITION DUTIES

This position is responsible for processing incoming mail, picking up and distributing mail through out the agency and the processing of outgoing mail for shipment.

Retrieves, opens, date stamps, sorts and forwards mail to various components within the agency. Operates inserting/folding to prepare correspondence for postage. Research unidentified mail to determine appropriate delivery location. Process incoming electronic medical records on paper disability claims. Collects all agency outgoing mail. Operates postage machine to ensure proper postage on each piece of mail. Prepare mail for pickup by US Postage Service. Organize inter-office correspondence for courier pick-up. Box paper disability claim folders and contact shipping service to schedule pickup. Completes other duties as assigned to include, but not limited to, the following: research unidentified mail and forward to correct location through the search of case management software and Social Security applications. Operate paper shredding to destroy Social Security claim personal identifiable information. Demonstrate the ability to access and utilize necessary automation.

MINIMUM QUALIFICATIONS

Education:   Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment. 

Notes:  

  1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
  2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.
  3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
  4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

  1. Experience processing, sorting, and operating a postage machine.
  2. Experience receiving, tracking, and distributing supplies.
  3. Experience with receiving and directing a large volume of calls in a fast-paced environment.

SPECIAL REQUIREMENTS

Individuals selected for positions with the Maryland State Department of Education's Disability Determination Service (DDS) will go through a complete Tier 2 federal background investigation.  A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Applicants must complete the MD State Government on-line application for employment recruitment #21-001375-0026. The Application must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications for the position. Please do not put "See Resume" in the job duties section of your application; your application will not be considered. Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit our website dors.maryland.gov or marylandpublicschools.org. TDD (410) 554-9399. Inquiries can be made to 410-554-9424. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment. Applicants must consent to State Police Investigation (fingerprinting) as a routine procedure for all employees with this Agency.

TTY Users: call via Maryland Relay As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

We thank our Veterans for their service to our country, and encourage them to apply.