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OFFICE CLERK II

Repost

Recruitment #21-001375-0035

Introduction

On October 30, 2003, the Baltimore City Juvenile Justice Center (BCJJC) opened its doors as a multi-purpose juvenile justice building. The facility includes circuit court rooms, juvenile master hearing rooms and various offices for attorneys, law enforcement, social services and Department of Juvenile Services' employees, who perform intake and assessment services for the youth brought into the juvenile system.

Department of Juvenile Services also operates a secure detention center for male youth at BCJJC. The detention center serves male youth primarily from Baltimore City. BCJJC provides dietary, medical, educational and counseling services as well as space for recreation. In addition to receiving services, youth residing in the detention center attend school within the facility year round, five days a week for six hours a day.

THIS IS A REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY.

GRADE

ASTD7

LOCATION OF POSITION

Baltimore City Juvenile Justice Center

Managing Directors Office

300 N. Gay Street

Baltimore, MD 21202

Main Purpose of Job

The main purpose of this position is to provide secretarial support for Baltimore City Probation and Aftercare units as deemed appropriate by the Regional Director or designee.

POSITION DUTIES

  • Establish cases to include entering data into information system and obtaining Court orders and informal agreement paperwork 
  • Properly manage, inventory and provide maintenance of office supplies and equipment for Probation and Aftercare units. 
  • Respond to telephone and mail inquiries from customer complaints. 
  • Prepare and send out correspondences to include police reports, court memorandum, client notifications, and follow-up correspondences as directed by manager. 
  • Conduct research to obtain information on community based programs for youth, families and Case Management Support. 
  • Follow up with youth and families regarding restitution payments, appropriate links to service providers and feedback on CMS/CMSS assistance and communication.

MINIMUM QUALIFICATIONS

Education:   Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment. 

Notes:  

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding these qualifications.
  • Ability to manage inventory and provide maintenance of office supplies and equipment.
  • Experience using Microsoft Office computer software. 
  • Experience initiating, analyzing, and preparing legal and supporting documents for court hearings.  
  • Experience working in a call-center environment.

SELECTION PROCESS

Applicants who meet the Minimum Qualifications will be placed on the eligible list categorized as Best Qualified, Better Qualified, or Qualified. Candidates shall be certified to the eligible list for a year. Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. Successful candidates will be placed on the employment (eligible) list for at least one year.   This list will be used by DJS hiring agency to select employees.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate educational and employment information on your application.  Please make sure to provide sufficient information on your application to show how you meet the qualifications for this recruitment. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

BENEFITS

FURTHER INSTRUCTIONS

Online application process is strongly urged. However, if you are unable to apply on line you may mail a paper application to the address below or fax a paper application to the fax number below.  If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#.  The paper application must be received by 5 pm; close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted:

 

Maryland Department of Juvenile Services

Recruitment & Examination Unit

217 E Redwood Street Baltimore, MD 21202

Attn: Jakiraman Jones

Fax number 410-333-4188

TTY Users: call via Maryland Relay

 

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.ohr@maryland.gov   Include the Recruitment Title/Number that is located at the top of the bulletin.

The resulting Certified Eligible List for this recruitment may be used for similar positions in this or other State agencies.


As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.


DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. 

 

Bilingual applicants are welcome to apply for all recruitments.




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