OFFICE CLERK II
Repost
Recruitment #21-001375-0035
Department | DJS Community Operations Region 8 |
---|---|
Date Opened | 10/21/2021 08:41:00 AM |
Filing Deadline | 12/16/2022 11:59:00 PM |
Salary | $31,286.00 - $42,622.00/year |
Employment Type |
Full-Time
|
HR Analyst | Jakiraman Jones |
Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Baltimore City
Juvenile Justice Center
Managing Directors
Office
300 N. Gay Street
Baltimore, MD 21202
Main Purpose of Job
POSITION DUTIES
- Establish cases to include entering data into information system and obtaining Court orders and informal agreement paperwork
- Properly manage, inventory and provide maintenance of office supplies and equipment for Probation and Aftercare units.
- Respond to telephone and mail inquiries from customer complaints.
- Prepare and send out correspondences to include police reports, court memorandum, client notifications, and follow-up correspondences as directed by manager.
- Conduct research to obtain information on community based programs for youth, families and Case Management Support.
- Follow up with youth and families regarding restitution payments, appropriate links to service providers and feedback on CMS/CMSS assistance and communication.
MINIMUM QUALIFICATIONS
Education: Completion of the eighth grade.
Experience: One year experience performing clerical duties in an office environment.
Notes:
1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.
3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- Ability to manage inventory and provide maintenance of office supplies and equipment.
- Experience using Microsoft Office computer software.
- Experience initiating, analyzing, and preparing legal and supporting documents for court hearings.
- Experience working in a call-center environment.
SELECTION PROCESS
Applicants who meet
the Minimum Qualifications will be placed on the eligible list categorized as
Best Qualified, Better Qualified, or Qualified. Candidates shall be certified
to the eligible list for a year. Please make sure that you provide sufficient
information on your application to show that you meet the qualifications for
this recruitment. Successful candidates will be placed on the employment
(eligible) list for at least one year. This list will be used by
DJS hiring agency to select employees.
EXAMINATION PROCESS
The assessment will be
a rating of your application based on your education, training, and experience
as it relates to the requirements of the position. Therefore, it is essential
that you provide complete and accurate educational and employment information
on your application. Please make sure to provide sufficient information
on your application to show how you meet the qualifications for this
recruitment. For education obtained outside the U.S., you will be required to
provide proof of the equivalent American education as determined by a foreign
credential evaluation service. All information concerning your qualifications
must be submitted by the closing date. We will not consider information
submitted after this date.
BENEFITS
FURTHER INSTRUCTIONS
Online application
process is strongly urged.
However, if you are unable to apply on line you may mail a paper application to
the address below or fax a paper application to the fax number below. If
you choose to fax or use regular mail, you must include on each page of the
attachment your First and Last Name, the Recruitment Number that is located at
the top of the bulletin and the last 4 digits of your SS#. The paper
application must be received by 5 pm; close of business, on the closing date
for this recruitment, no postmarks will be accepted. Incorrect application
forms will not be accepted:
Maryland Department of
Juvenile Services
Recruitment &
Examination Unit
217 E Redwood Street Baltimore,
MD 21202
Attn: Jakiraman Jones
Fax
number 410-333-4188
TTY Users: call via
Maryland Relay
Should additional
information regarding this recruitment be required, please contact DJS Office
of Human Resources at djs.ohr@maryland.gov Include the Recruitment
Title/Number that is located at the top of the bulletin.
The resulting
Certified Eligible List for this recruitment may be used for similar positions
in this or other State agencies.
As an equal opportunity employer, Maryland is
committed to recruiting, retaining and promoting employees who are reflective
of the State’s diversity.
DJS values the experience gained by Veterans
while serving our country. Veterans are welcome to apply for all current
recruitments.
Bilingual applicants
are welcome to apply for all recruitments.