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OFFICE SERVICES CLERK

Recruitment #21-001376-0103

Introduction

DJS's Community Supervision program is involved at each stage of the juvenile justice process from pre-court Informal Adjustment and Community Detention to post-disposition Probation and Aftercare and Re-entry. DJS provides enhanced community supervision and cooperative supervision of youth from other states.​

GRADE

ASTD8

LOCATION OF POSITION

Department of Juvenile Services

203 River Street
Snow Hill, MD 21863

Main Purpose of Job

The main purpose of the Office Service Clerk is to provide full performance level of work reviewing, verifying, authorizing, recording, and adjusting financial transactions (restitution) between youth and/or parents and victims, as ordered by the court, or of youth placed on informal supervision. This position also assists in answering the phone and office coverage in the county office.

POSITION DUTIES

  • Examine all incoming source documents (Input Documents, Court Orders, Informal Consent Agreements, correspondence) for accuracy and completeness.
  • Establish and routinely monitor individual accounts in the computerized Restitution Tracking System for each victim and respondent to endure compliance.
  • Establish individual files according to procedure for each youth.
  • Authorize payments to victims as outlined by the Restitution law.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding these qualifications. 

  • Experience using Microsoft Office computer software.
  • Experience initiating, analyzing, and/or preparing legal and supporting documents for court hearings. 
  • Ability to prioritize and multi-task effectively.
  • Strong time management, priority setting and problem-solving skills.
  • Ability to perform arithmetic calculations.

SELECTION PROCESS

Applicants who meet the Minimum Qualifications will be placed on the eligible list categorized as Best Qualified, Better Qualified, or Qualified. Candidates shall be certified to the eligible list for a year. Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. Successful candidates will be placed on the employment (eligible) list for at least one year. This list will be used by DJS hiring agency to select employees.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate educational and employment information on your application.  Please make sure to provide sufficient information on your application to show how you meet the qualifications for this recruitment. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

BENEFITS

FURTHER INSTRUCTIONS

Online application process is Strongly urged. However, if you are unable to apply on line you may mail a paper application to the address below or fax a paper application to the fax number below.  If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#.  The paper application must be received by 5 pm; close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted:

 

Maryland Department of Juvenile Services

Recruitment & Examination Unit

217 E Redwood Street Baltimore, MD 21202

Attn: Jakiraman Jones

Fax number 410-333-4188

TTY Users: call via Maryland Relay

 

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.ohr@maryland.gov   Include the Recruitment Title/Number that is located at the top of the bulletin.

The resulting Certified Eligible List for this recruitment may be used for similar positions in this or other State agencies.


As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.


DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. 

 

Bilingual applicants are welcome to apply for all recruitments.