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HUMAN SERVICE SPECIALIST II

Data Analyst

Recruitment #21-001513-0002

Introduction

This is a full-time contractual position within the Maryland Department of Human Services, Family Investment Administration.

GRADE

ASTD13

LOCATION OF POSITION

Department of Human Services 
Family Investment Administration 
311 W. Saratoga Street 
Baltimore MD 21201-3500

Main Purpose of Job

The main purpose of this position is to conduct data analytics to meet departmental needs. The incumbent has the primary responsibility for conducting independent research work involving design and execution of projects investigating problems in welfare programs administered by the Maryland Department of Human Services’ Family Investment Administration (FIA). This position works to establish data collection methods and validation methods to ensure the accuracy of federal and state reports and other data inquiries. The incumbent initiates and directs special studies to assess the impact of legislation and policies. She or he executes data studies by taking responsibility for the validity of the findings, interpretation, conclusions, and final reports. The incumbent presents reports and recommendations relevant to program performance, costs, and projected future needs. She or he is a subject matter expert on issues related to program data, and as such, advises FIA Leadership and Program Directors.

POSITION DUTIES

- Establish data collection and validation methods to ensure the accuracy of data. Work with program directors to assess needs for statistical data to establish systems and tools for data collection and analysis.  At all times, the incumbent will provide customer service to both internal & external customers that meet or exceed the standards set by the Department.
- Prepare and present reports to stakeholders including, but not limited to Federal and State Agencies, FIA Leadership, Office of Budget, Legislative Bodies, Advocates, and the Public.
- Conduct studies involving large amounts of data to formulate conclusions to inform decision making on the part of DHS and FIA leadership and Program Directors. 
- Maintain a working knowledge of all FIA programs, procedures, policies, and information to aid in data analysis and reports.
- Analyze proposed and new legislation and regulations to determine their impact on FIA programs.  Provide written assessment of policies and recommendations. Assist in the preparation and coordination of responses to legislative and Public Information Act inquiries.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university. 

Experience: One year of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes: 
1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education. 
2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for the required experience. 
3. Candidates may substitute U.S. Armed Forces military experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. 

- One year of experience in the administration of a human services program, which includes, conducting studies and analyses of programs, procedures, practices and organizations. 
- Working knowledge of data collection, entry, monitoring, management and systems/programs changes and enhancements as it relates to human services programs. 
- Knowledge and use of personal computer, and network servers for database management and reporting, spreadsheets, and MS Office. 
- Experience with mainframe computer terminal systems, i.e., Client Automated Resource and Eligibility System (CARES), WORKS and Financial Management Information System (FMIS).

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. 

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to: Department of Human Services, 311 W. Saratoga Street, Attn: D. Santos, Room 141, Baltimore, MD 21201.  The paper application must be received on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to 410-767-7414.       

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.