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Charter Troubleshooter

Recruitment #21-001755-0036


This is a Position Specific Recruitment for the Department of Assessments and Taxation, Charter Filing and Processing Division. The resulting eligible list will be used for this position only.  Interested persons will need to reapply for future recruitments in this classification. Recruitment is limited to current State Department of Assessments and Taxation employees only.




Department of Assessments and Taxation
Charter Filing and Processing Division
301 W. Preston Street
Baltimore, MD  21201


Incumbent primarily processes and approves charter resolutions for legal sufficiency as part of the Department’s mission as the central repository for corporate entity formation in the State; provides technical problem resolution to the filing public as to the correctness of public records maintained; works on the Discovery program for forfeited foreign accounts that either receive a vendor payment from the State or pay sales taxes to the Comptroller’s office.

Exercises independent judgment in making corrections or adjustments to the business entity legal records maintained by the Department. Performs quality control reviews on all data-entry work processed by Charter and Trade Name clerks to verify accuracy in preparation for imaging and scanning to the internet. Corrects errors on scanned and un-scanned Charter and Trade Name documents for internet viewing. Researches and verifies records to resolve problems relative to missing/un-scanned filings on the internet.

Reviews, accepts and rejects for legal sufficiency certain corporate documents filed with the Department, including resolutions and all legal entity formations. Work orders checks through MBES prior to processing corporate documents. Serves as back up for quality control check. Build Amendment History of corporate entities in our old card file when necessary. 

Works on the Discovery Program, sending letters to forfeited foreign entities who receive vendor payments from or pay sales tax to the State and makes determinations as to whether these entities need to requalify. 

Performs various other duties as assigned; which may include but not limited to supporting other teams when appropriate participates in training provided by management for any job duty deficiencies, regularly checks and responds to emails and follows SDAT’s Customer Service Policy.


Education: Completion of 60 credit hours at an accredited college or university.

Experience: None


1. Candidates may substitute one year of experience in administrative or professional work for the required education, at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies  on a year-for-year basis for the required education.


Desired or Preferred
Experience working in a fast-paced, customer and team-oriented work environment.
Experience working with computers and different software including Microsoft Office and entering data into a database system.
Professional oral/written communication and interpersonal skills. 
Experience working with the State Department of Assessments and Taxation (SDAT) internal programs.


Must be willing to work in Baltimore City.
Recruitment is limited to current State Department of Assessments and Taxation employees only.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.



The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Assessments and Taxation, Office of Human Resources, 300 W. Preston St. Room 511, Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the Department of Assessments and Taxation at or 410-767-1140, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.