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Recruitment #21-001756-0021






The main purpose of this position is to perform administrative staff functions in the Performance Improvement and Patient Safety Department which encompasses Utilization Review and Risk Management. This position independently gathers data and generates reports and analyzes results pertinent to the Patient Safety Program, in order to pointedly detail the positive and negative impact any decision will have on the institution, while developing and evaluating workable alternatives. As a result of this analysis, this position selects the best alternatives and provides consultation directed to developing management policies and operational processes which affect the overall improvement, work flow, quality and cost effectiveness across the institution. Manages databases for risk management activities in a manner that guarantees quality and promotes cost effective health care in accordance with state and federal laws, while meeting the mandates of the Joint Commission. Effective performance of these functions directly influences our continued accreditation and certification and ensuring the uninterrupted third party payments for our institution. This position directly impacts Springfield Hospital Center’s ability to fulfill its mission to provide a treatment environment that is responsive to the needs of its patients, staff and the community.

 Some job responsibilities may include, but are not limited to: 

Consulting on the preparation of hospital performance improvement indicator and ORYX measure reports for the PI Steering Committee.  Preparing a report from same data to be presented  indicating changes and possible reasons for the change 
Drafting correspondence regarding all new or revised programs, policies or procedures and oversees the out flow of communication to appropriate staff throughout Springfield Hospital to ensure that all laws and regulations for the agency are followed 
Making recommendations and offers direction in the formulation and preparation of the budget with the Director or Deputy Director For Performance Improvement and Patient Safety 
Leading special projects, i.e., coordinates meetings for the PPR-Periodic Performance Review necessary for the Joint Commission, and reviews reports making necessary changes that are congruent with the Department mission of providing quality care prior to submission to the OHCQ, DHMH and the Joint Commission 
Developing agenda for safety and risk management committee meetings; monitors completion of identified action plans and goal tracking. Completes meeting minutes, organizes related correspondence, and tracks attendance 
Directing the work flow of the Performance Improvement, Patient Safety and Risk Management Office by managing meeting schedules, appointments and related correspondences as required


Education: Completion of 60 credit hours at an accredited college or university.

Experience: One year of experience in administrative or professional work. 


1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education. 

2. Candidates may substitute 90 credit hours at an accredited college or university for the required education and experience 

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work normal; requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.


The desired candidate should possess:
  • Experience working in a clinical setting
  • Experience with risk management


Candidate may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned


Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.