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HUMAN SERVICE SPECIALIST V

PROGRAM AUDIT SUPERVISOR

Recruitment #21-001804-0002

GRADE

ASTD16

LOCATION OF POSITION

Department of Human Services

Family Investment Administration

311 W. Saratoga Street

Baltimore, MD  21201

Main Purpose of Job

The main purpose of this position is to protect the integrity of the Department’s Family Investment Administration benefit programs, and provide management information to the Department’s Family Investment Administration staff in the Central office and in the Local Departments of Social Services by providing administrative and managerial oversight of program audits for the Bureau of Quality Control.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:  A Bachelor’s degree from an accredited college or university.

Experience:  Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1.  Candidates may substitute additional professional or  technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2.  Candidates may substitute graduate level education at an   accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.

3.  Candidates may substitute U.S. Armed Forces military experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two years of experience determining eligibility for governmental assistance, utilizing systems such as Clients’ Automated Resource and Eligibility System (CARES), State Verification Exchange System (SVES), Enterprise Content Management Solution (ECMS), etc.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

The ideal candidate would possess:

Possesses a bachelor's degree from an accredited college or university in Human Services, Sociology, Administration or similar/closely-related major.

Two years of the required minimum qualification experience working within the DHS Central Bureau of Quality Control. 

One year of experience using computer software such as Microsoft Office Word, Excel, Access, PowerPoint, WebEx, and mainframe.

LIMITATIONS ON SELECTION

Limited to current employeess of the DHS Central Family Investment Administration, Quality Control Unit only.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

Online applications process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application  and supplemental questionnaire to: Department of Human Services, Examination Services Unit, Attention:  Betty Ketterman, 311 W. Saratoga Street, Room 137, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5:00 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information to Bettyj.ketterman@maryland.gov.  Only additional materials that are required will be accepted for this recruitment.  All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7147.

TTY Users: call via Maryland Relay.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.