HUMAN SERVICE SPECIALIST IV

THE CLOSING DATE HAS BEEN EXTENDED.  IF YOU PREVIOUSLY APPLIED, THERE IS NO NEED TO REAPPLY.

ASTD15

Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore, Maryland 21201 

The main purpose of this job is to plan, implement, study and improve system efficiency through the integration of peer support services for families served by the State of Maryland’s child welfare system. Ensure family voice in policy development, identify service needs, and improve access to needed services, improving the overall operation of Maryland’s child welfare system. This position supports the mission of the agency to “aggressively pursue opportunities to support those in economic need, promote prevention services, and protect vulnerable children and adults.” The purpose of this position is to prevent foster care placement and support reunification expediently as possible through the lens of peer support and improvement of system efficiency.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: A bachelor’s degree from an accredited college or university.

Experience: Three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of experience as a Child Welfare Advocate.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1.  Two years of experience providing service to internal and external customers.

2.  One year of experience writing correspondence to include reports, briefings, letters or emails to be sent to internal and external customers.

3.  One year of experience researching and developing networks of community resources.

4.  "Lived-in" experience within a child welfare system to include either being a parent, foster alum and/or kinship provider with experience receiving service or intervention from the system.

5.  Strong verbal and written communication skills.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.

If additional information is required, the preferred method is to upload.  If unable to upload, please email requested information only to Monique.Robertson@maryland.gov.  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7416.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.