Skip to Main Content

Powered by JobAps


PIA Coordinator

Recruitment #21-002247-0049




Baltimore City

6776 Reisterstown Road

Baltimore, MD 21215


The PIA Coordinator is responsible for ensuring that the Department meets all legal requirements as mandated under General Provision Article 4-101 through 4-601, Annotated Code of Maryland. This position's primary focus will conduct research, write or draft correspondence, letters, and/or other written materials in response to PIA requests. Strong writing, editing and organizational skills are necessary. This position will receive a large volume of PIA requests on a wide range of issues. This position has regular contact with the public and is responsible for responding to inquiries from these individuals. The incumbent also is responsible for responding to inquiries from elected officials, media, interested parties, stakeholders, lobbyists, affected businesses and others.

  • Act as the representative for the Department, within his or her area of responsibility, including answering PIA requests, verbal and written communications with stakeholders, and serving as a liaison with federal, State, and local agencies.
  • Open, date-stamp, and enter the mail into the PIA correspondence tracking system to ensure timely and adequate return responses.
  • Research and reply to letters, phone calls and requests for help.
  • Advise the Director when potentially high-interest PIA requests are made.
  • Follow up on concerns with appropriate action by drafting official correspondence on behalf of the Secretary (DPSCS), Director (Constituent Services) and other members of the DPSCS Leadership.
  • Work closely with DPSCS's Office of the Attorney General on legal issues related to some PIA requests as they arise.
  • Regularly and routinely reading (for the purpose of screening and determining disposition and priority), reports, inquiries, findings, Executive Staff Papers and correspondence, legal documents, and memoranda from high level officials.
  • Draft and coordinate correspondence for the Director, Commissioner, or designee for signature in response to controlled documents and requests. Upon signature, the incumbent will upload the final response into the electronic file and document the action in the tracking system.
  • Coordinate and oversight over the production of large-scale collection efforts involving multiple components.
  • Explain non-technical policies and procedures promulgated by the office after obtaining clarification from source, making recommendations and decisions in establishing priorities among actions on administrative matters requested by various employees or organizations.
  • Interprets existing state rules and regulations, contained in COMAR or other laws, policies, and directives to stakeholders, agency personnel and the public.
  • Prepare information, web page content and instructional information about the Department's PIA policies for public distribution.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: Three years experience in administrative or professional work.


1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.  

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.  


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience processing requests for the Public Information Act (PIA).
  • Experience interpreting and creating correspondence based on state laws, policies, and directives under the Code of Maryland Regulations (COMAR).


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to 410-484-5928. Paper
application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information,
recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination at 410-339-4200, MD TTY Relay Service 1-800-735-2258.

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at <> or

Jacqueline Miller


We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.