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LICENSING & REGISTRATION TECHNICIAN I

2 positions available

Recruitment #21-002293-0023

Introduction

Seasonal Contractual  

Two (2) vacancies; full-time

Contract Period: Not to exceed 10 months

GRADE

8

LOCATION OF POSITION

120 Broadway Avenue, Centreville, MD 21617 (Queen Anne's County)
160 Harry S Truman Pkwy, Annapolis, MD 21401 (Anne Arundel County)

Main Purpose of Job

These are entry-level customer service positions. The primary purpose of these positions is to provide customer assistance in person, by phone, mail, and email relating to the processing of recreational hunting and fishing licenses, commercial fishing licenses, vessel registration, including titling and excise tax collection, and other available products. 

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of bookkeeping or non-professional accounting or customer service related work. Customer service related work may include experience in public contact areas, such as wholesale or retail sales.

Notes:  

1. Candidates may substitute experience involving titling and registering boats and issuing hunting and fishing licenses and permits on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience. 

DESIRED OR PREFERRED QUALIFICATIONS

Experience working in an office setting

Experience with multitasking and fluctuating workloads

Experience with the following: data entry, working independently, use of the internet to complete work tasks, and use of a 10-key calculator

Experience involving titling and registering boats 

Experience issuing hunting and fishing licenses and permit.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Candidates appointed to positions in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum qualifications will be considered for this position. Therefore, it is important that you provide complete and accurate information on your application. Report all education and experience related to the essential functions of this position.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a temporary/contractual employee who works an average of at least 12 hours per week. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application is preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at Application.Help@maryland.gov

Inquiries regarding this recruitment can be directed to Shirley Grow at shirley.grow@maryland.gov.

TTY Users: call via Maryland Relay

Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.