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Recruitment #21-002572-0003


The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.




2301 Argonne Drive

Baltimore, MD 21218


This position serves as an AWARE Case Manager for the Division of Rehabilitation Services, Rehabilitation Technology Services Program specializing in the coordination of services for individuals with disabilities that when applied, promote the employment, economic self-sufficiency, and/or independence of individuals with disabilities. Coordination of services for individuals with disabilities must adhere to federal and state laws and regulations, and Division and department policies and procedures. This position is also responsible for providing all administrative and secretarial services to the department to support service provision

Provide AWARE case management of consumer referrals to the department to include gathering of referral documentation and medical records, scheduling appointments, and arranging for accommodations needed for service delivery. Participate in interdisciplinary team meetings to include preparing meeting agendas and taking meeting minutes. Prepare typed and accessible documents and spreadsheets to support department operations.  Maintain important and confidential files and records electronically.  Review vendor reports for submission into AWARE and process invoices for payment.  Manage the RTS equipment and device physical inventories and electronic database.  Maintain documentation and prepare material related to department credit card expenditures according to Division and State policies and guidelines. Communicate department and Division policies and procedures for the purposes of transmitting service information to referral sources, the public, and consumers. Perform routine typing, copying, faxing, Xeroxing, and ordering of supplies for the department.  This position requires use of a variety of computer software applications.


EducationGraduation from an accredited high school or possession of a high school equivalency certificate.

ExperienceFour years performing secretarial work or clerical work involving typing duties.


  • Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
  • Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
  • Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications. 

1. Experience working with Google Suite and Microsoft Office Suites


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience using an electronic case management software program.
2. Experience with taking notes/minutes for meetings


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Applicants must complete the MD State Government on-line application for employment recruitment #21-002572-0003. The Application must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications and possesses the Selective Qualifications for the position. Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit our website or TDD (410) 554-9399. Inquiries can be made to 410-554-9424. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment. TTY Users: call via Maryland Relay As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

We thank our Veterans for their service to our country, and encourage them to apply.