LTSS SYSTEMS BUSINESS ANALYST

This Business Analyst role will be working with the Developmental Disabilities Administration (DDA) through a large system implementation for both internal and external users.  DDA is moving from one Electronic service (health) record system to another.  The system that DDA is transitioning to is called LTSSMaryland.  Users of the LTSSMaryland system include internal DDA staff and MDH staff, as well as external case managers for DDA service recipients and external providers of services to DDA recipients.  This role will also be primary in the tracking of system updates needed and the implementation of those system updates.  This role will serve as the primary contact for system items and will be required to remain current of project needs and impact to the service recipient communities as well as providers.  Having a working knowledge of and familiarity with Medicaid rules and Electronic Data Interface transactions as well as Medicaid Claims and Provider management is beneficial to this role. The ideal Business Analyst will be organized, self-motivated, and able to complete complex tasks with little supervision.  Candidates should have a basic understanding of database structure; demonstrated experience working with software development teams, business, and user staff on software development projects; and demonstrated experience with requirements gathering and documentation.

Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

• A Bachelor's degree or higher in Information Technology, Healthcare Administration or Public Administration.
• Experience in Agile/Scrum methodology.
• Experience in the review and documentation of test cases and RTMs.
• The ability to positively impact process improvement and process management.
• A high level of motivation to solve existing problems while anticipating new issues.  
• Proficiency in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
  

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment.  No postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.