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Recruitment #21-002587-0013




Office of Workforce Information and Performance (OWIP)
1100 N. Eutaw Street 
Baltimore, MD 21201

Main Purpose of Job

This position is in the Office of Workforce Information and Performance, which oversees the generation, interpretation and evaluation of performance measurement reports for Wagner-Peyser and Workforce Innovation Opportunity Act programs, Trade Assistance Act (TAA), and for internal management information purposes, as well as Apprenticeship reporting and Eligible Training Provider reporting. This unit also oversees the preparation and distribution of workforce information for federal, state, or local agencies and workforce development partners, this information determines program success or failure and is utilized to identify potential fiscal and programmatic incentives and sanctions.

The purpose of this position is to analyze performance data and to ensure that performance reports meet the information and decision-making needs of all recipients and users. The individual in this position will evaluate local office performance (Wagner-Peyser (WP) and WIOA (Workforce Innovation Opportunity Act) and provide technical assistance or training as needed. He/she will make recommendations to management regarding the content and formats of reports, interpretation of data, training needs and best practices that support continuous improvement. Technical assistance include, but are not limited to, Help Desk inquiries and requests, data integrity checks, Workforce Data Reports, LWDA guidance and support, etc.


Review federal reporting requirements for TAA, WIOA, and Wagner-Peyser Programs, as well as Eligible Training Provider reporting. Review and analyze TEGLs and handbooks for the frequently changing federal reporting requirements. Develop new extracts and changes to MWE to reflect changing federal requirements. Analyze, merge, and review information extracted from data extracts to ensure data quality and federal report specifications are met. Manage and coordinate the development and revision of various component surveys of the State's postsecondary education information workforce reporting systems to provide required data from postsecondary education institutions by developing reporting file structures, managing the collection, and reviewing and analyzing the submitted data. Resolve reporting issues in MWE and on survey requirements for definition interpretations to ensure quality and consistency of data and compliance with State and national standards through specifications and instructions provided by federal agencies. Also answer questions and resolve discrepancies in data with postsecondary education institutions submitting data, and with Local Development Areas data entry in MWE.


Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work. 


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education. 

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience. 

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


1. Must have at least 2 years of experience using Microsoft Excel proficiently.
2. Must have intermediate knowledge of Microsoft Access or Database, with at least 1 years of experience using Microsoft Database to compare and analyze data. 
3. Must have two years experience working with performance reporting for Workforce Development or Human Service programs.


Knowledge experience in “Workforce Innovation and Opportunity Act” Program and “Wagner Peyser” Program is desired, including but not limited to a thorough understanding and ability to perform federal performance calculations. Ability to understand and interpret program policy and apply necessary procedures and processes. Excellent verbal and written communication skills (preferably public speaking experience). Proficiency in Microsoft Office Suite is highly preferred.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment.
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


For questions concerning this recruitment, please contact: Brittany Small at Please provide recruitment number 21-002587-0013 in the subject line. The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Maryland Department of Labor, Human Resources Office, Room 1010, 1100 N. Eutaw Street, Baltimore, MD 21201.
Resumes will NOT be accepted in lieu of complete the online or paper application. Emailed inquiries should reference recruitment number listed in the announcement. If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. Please do not submit unsolicited documentation (resumes, cover letters, etc.). 
TTY Users: call via Maryland Relay.  
We thank our Veterans for their service to our country, and encourage them to apply. People with disabilities and bilingual applicants are strongly encouraged to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.