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LEASE COMPLIANCE MANAGER

Administrator III

Recruitment #21-002588-0033

GRADE

18

LOCATION OF POSITION

This position is with the Maryland Department of General Services, Office of Real Estate.  The position is located at 300 W. Preston Street, Baltimore, MD 21201.

Main Purpose of Job

To independently manage and administer the daily functions of the Lease Compliance Unit of the Office of Real Estate for all leased space throughout the 24 political subdivisions of the State and to ensure compliance to all Lease Conditions and General Performance Standards and Specifications.  Responses to compliant/non-compliant concerns from the Landlords and Agencies must be processed in a timely fashion to ensure the safety and security of the State of Maryland leased facilities, employees, and visitors.  The above primary responsibilities will involve extensive writing and collaboration with various stakeholders including property managers, landlords, contractors, and other state agencies. 

POSITION DUTIES

Duties for this position include but are not limited to:

- Responsible for the daily supervision of the Lease Compliance unit functions and staff

- Conduct Lease Compliance training for all agencies that lease privately owned space and update training as needed.

- Develop and maintain data base of building closures and lease compliance issues for analytical and reporting functions.

- Conduct inspections at leased facilities to ensure that the landlord has met the provisions of the lease document as it relates to physical improvements to the building as required in the lease document.

- Respond to agency complaints related to the failure by the landlord to maintain the leased space in accordance with the General Performance & Specifications for State Leased Space. Implement internal processes to ensure that established resolution cycles and the delivery of excellent customer service standards are met.

- Coordinate corrective action measures and monitor the work on facility related problems between the landlord and the occupant agency.  Follow up on all landlord work required in BPW approved leases.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

SELECTIVE QUALIFICATIONS

Applicants must possess the following selective qualification(s) to be considered. Include clear and specific information on your application regarding all qualifications.   

Two years of the above required experience must include lease compliance management, facility compliance management, commercial property compliance management and/or commercial lease administrative compliance experience.  

Two years of lease compliance training or similar training experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding all qualifications.

- Intermediate level MS Office experience to include Word, Excel, and PowerPoint.

- Experience performing property site visit audits and conveying findings to stakeholders.

- Working knowledge of the General Performance Standards and Specifications related to the Lease Agreements for Maryland State Agencies leased space.

- Capable of applying problem-solving & customer service skills, interpersonal skills, team building strategies, and always exhibiting professionalism to clients.

- Excellent verbal and written communication skills.

- Conflict resolution skills and mediation skillset.

- Demonstrated ability to communicate and work collaboratively with a wide range of stakeholders and the ability to build consensus.

- Demonstrated composure when confronted with irrational and negative responses.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

It is important that you provide complete and accurate information on your application.  Please include all experience and education that is related to this position.  All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered.  Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.

Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position.  You may submit your transcript as part of the application process.

Successful candidates will be placed on the employment eligibility list categorized as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED.  The eligibility list will be valid for one year and may be extended.  The list will be used by the hiring authority to select employees for interviews.  Eligible lists may be used to fill future vacancies of the same classification.

You MUST possess the minimum qualifications before you may be selected for a State job – verification will be completed upon hire.  If you are scheduled to complete an educational or licensing requirement within six months of being placed on the eligibility list, you may participate in the selection process.  Permanent State employees may also complete necessary experience requirements within six months of the date of being placed on an eligibility list.  

Please note, selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.

You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Contact tammy.vehstedt@maryland.goV or call 410-767-4986 with questions about this recruitment.  The on-line application process is STRONGLY preferred.  Apply online at www.dgs.maryland.gov – click on Employment on the left side of the screen.  If you are unable to submit your application online, please send your paper application to: Human Resources, Dept. of General Services, 301 W. Preston St., Suite 1311, Baltimore, MD  21201 by the closing date and time. TTY Users: call via Maryland Relay  

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.