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ADMINISTRATOR III

Deputy Director

Recruitment #21-002588-0053

Introduction

The Maryland Lottery is an agency of the Maryland government. Its games include Mega Millions, Powerball, Multi-Match, Keno, Bonus Match 5, and numerous scratch tickets. The Maryland Lottery is headquartered in Suite 330 at 1800 Washington Boulevard, in Montgomery Business Park.

GRADE

18

LOCATION OF POSITION

Montgomery Park Business Center 

1800 Washington Boulevard, Ste. 330 

Baltimore, Maryland 21230

Main Purpose of Job

The Deputy Director of Casino Compliance assists the Director of Casino Compliance in supervising the Casino Compliance Representatives, Casino Compliance Leads and Casino Compliance Supervisors in the following duties; monitoring the certification of revenue from the table games and video lottery terminals; receiving complaints from the public; receiving shipments of gaming equipment; monitoring facility employees and vendors; ensuring that various aspects of the casinos internal controls and security surveillance and responsible gaming plans are adhered to; performing licensing functions, conducting investigations into ICS, criminal, and employee misconduct incidents; fingerprinting casino employment applicants, and ensuring the integrity of the table games and VLT gaming operations.

POSITION DUTIES

The Deputy Director of Casino Compliance (DDCC) will be required to travel to Maryland’s casinos on a regular basis, as well as regularly travel to the MLGCA headquarters office in Baltimore to deliver investigatory documents, attend any required meetings, and meet with the Director of Casino Compliance and/or the Managing Director of Regulatory Oversight on a regular basis.

 

The DDCC will be required to maintain oversight of the MLGCA compliance offices located in each Maryland casino; review investigations and prepare same for distribution to other MLGCA divisions as needed; confer with Compliance Supervisors on all aspects of the operation of the compliance offices and employees; ensure that compliance offices have the proper supplies necessary to perform their duties; meet with the management staff of the various casinos on a regular basis; act as a liaison between MLGCA and casino management, and prepare performance evaluations for the Casino Compliance Supervisors. 

 

Due to the fact that the compliance offices operate around the clock, every day of the year, the DDCC will be required to be available to respond to any of the compliance offices on a 24/7 basis to include nights, weekends and holidays. The DDCC will be required to be available for contact by compliance employees either through email, phone calls or texts on a 24/7 basis to include nights, weekends and holidays.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university.


Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.


Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

 

DESIRED OR PREFERRED QUALIFICATIONS

Candidate should have Maryland casino compliance experience, should be well versed in MLGCA casino compliance procedures, have knowledge of Maryland casino operations, and be familiar with the Code of Maryland Regulations (COMAR).

Candidate should have casino compliance supervisory experience in a MLGCA casino compliance office.

Candidate should have experience in writing schedules, investigatory review, counseling employees, preparing employee evaluations and all other aspects of supervision.  

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Resumes will NOT be accepted in lieu of completing the online or paper application.  Online application process is STRONGLY preferred.  If online access is not available, applicants may submit a paper application and direct any inquiries to: Tyrice Gorham

Maryland Lottery and Gaming Agency

Attn: Tyrice Gorham

1800 Washington Boulevard, Suite 330

Baltimore, MD 21230


Office: 410-230-8840 or email: tyrice.gorham@maryland.gov

 

TTY Users: Call via Maryland Relay

 

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.