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Asst. Manager - Background Investigations Unit

Recruitment #21-002589-0007


This position is limited to current contractual and permanent Maryland Department of Public Safety and Correctional Services (DPSCS) employees only.




Baltimore City:

6774-C Reisterstown Rd. 

Baltimore, MD  21215


The incumbent of this position functions as an Assistant Manager for the DPSCS Background Investigations (BI) with primary responsibility over the mandated Correctional Officer background investigation process. The unit is responsible for hiring all entry-level and Correctional Officers to work for the Department of Public Safety and Correctional Services. This includes the Division of Correction’s facilities and the Division of Pretrial Services facilities across the state. The BI Unit maintains a central office in Baltimore and three regional offices in Western Maryland and the Eastern Shore. The BI Unit provides background investigation services to the agency for institutional support staff hiring, Parole and Probation hiring, non-mandated support staff for DPSCS, and vendor staff.

Assist the manager in determining the suitability of each Correctional Officer and Parole & Probation Agent applicant by reviewing all pertinent materials and documents. For example, background investigations, criminal records, physical examinations, application forms, results of psychological screening, reference information, proof of citizenship, and proof of education. This is accomplished by utilizing the agency’s hiring guidelines as well as by complying with all applicable State and Federal Rules and Regulations to ensure that proper selections are made. Ensuring each person working in DPSCS facilities have been cleared for employment through the appropriate process set forth by the Human Resources Services Division. Ensure Correctional Officers hired/reinstated by the agency has met the requirements for selection as set forth by the Maryland Correctional Training Commission. Supplies all necessary documentation to the Commission that is necessary for certification purposes

Assist the Manager with supervising the processing of DPSCS support staff applicants by appropriate CCHU personnel. Provides guidance and supervision to appropriate CCHU staff for providing background investigation services to the agency’s RERU managing officers and personnel officers. Supervises the work of Administrators serving in the capacity of Unit supervisors who oversee the day-to-day operations of the Background Investigation Process. Gives guidance and direction to supervisors and staff on interpretation of hiring guidelines, policies, and statutes. Maintain custody and control of all confidential materials that are generated by the screening and hiring process in order to ensure the security and integrity of these records.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Two years of professional experience reviewing background investigations, criminal records, and pre-hire screenings to determine suitability for a public safety position. 

2. One year of professional experience supervising staff who provide background investigation services.


This position is limited to current contractual and permanent Maryland Department of Public Safety and
Correctional Services (DPSCS) employees only.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination at 410-339-4200, MD TTY Relay Service 1-800-735-2258.

J. Rolon


If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at <> or

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.