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Assistant Director of Case Management

Recruitment #21-002589-0057




531 East Madison Street
Baltimore, Maryland 21202


This position is responsible for directing and managing case management services for over 30,000 pretrial detainees processed through the Division of Pretrial Detention and Services and the Baltimore Central Booking and Intake Center.

  • Oversee and manage all aspects of the DPDS case management operations to include reviewing and making appropriate recommendations to the final approving authority and reviewing case management actions requiring DPDS Director’s final approval.
  • Oversee the transfer process of inmates into DOC and ensure the efficient operation of the case management departments in DPDS facilities. Ensure operations are properly managed in the absence of a CMM or CMS.
  • Develop standards for the monitoring of established case management policies and procedures. Provides and determines training priorities in the areas of Advances and Basic Criminal History.
  • Responds verbally and in writing to inquiries about inmates, family members, attorneys, and other interested parties, and public officials in order to address their concerns. Interact with other internal departments and agencies under the umbrella of DPSCS to prevent and resolve conflicts, share information and coordinate case management activities.
  • Disseminates and interprets relevant information pertaining to agency policy and procedures to DPDS CM Staff via written correspondence, electronic transmission, staff meetings, development and delivery of staff training and distribution of work assignment.


Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


***Applicants must meet these selective qualifications to be considered. Please include clear and specific information on your application regarding your qualifications***

 Experience working in a correctional setting.


Experience supervising Correctional Case Management Supervisors.
Bachelor's degree in Criminal Justice.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information,
recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.


If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at <> or

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.