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PUBLIC DEFENDER INTAKE SPECIALIST I

Internal Announcement

Recruitment #21-002692-0003

Introduction

The Office of The Public Defender is a statewide agency charged with providing superior legal representation for indigent defendants. The agency's vision is Justice, Fairness and Dignity for All. Employees are committed to the core values of a culture of excellence, clients centered representation, tenacious advocacy, and are united as a team in achieving the agency's mission.

The Office of the Public Defender is seeking detailed oriented persons with experience working with arrested persons, attorneys, law enforcement and courtroom personnel to fill full time Public Defender Intake Specialist I vacancy available in our Rockville, Maryland office. Intake Specialists interview clients requesting public defender representation for trials and bail hearings. Significant client contact is required to provide and gather information for case file preparation and attorney assistance. Data entry of case information is required in this position.

GRADE

8

LOCATION OF POSITION

191 East Jefferson Street, Rockville, Maryland 20850

Main Purpose of Job

The Public Defender Intake Specialist I is the first interaction clients have with the Office of the Public Defender. Professionalism and people skills are a must. Intake Specialists will answer phones, enter data and interview clients for information relevant to case files and to determine eligibility for representation by the Office of the Public Defender. This position will conducting interviews in an adult detention facility setting.   Employees in this classification do not supervise.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six months of experience interviewing persons for the purpose of obtaining and verifying background or financial information.

Notes:

1. Candidates may substitute additional experience interviewing persons for the purpose of obtaining background or financial information on a year-for-year basis for the required education.

2. Candidates may substitute 60 credit hours from an accredited college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Experience working in a law office or court system.

Good organizational and problem solving skills, and the ability to multi-task. 

Highly proficient in Microsoft Word, Excel and Outlook. 

Excellent oral and written communication skills. 

Ability to maintain confidentiality of support staff and client information.

LIMITATIONS ON SELECTION

Limited to current employees of the Office of the Public Defender only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position.  You may be required to complete a qualifications supplement, or the rating may be based on your application.  Therefore, it is important that you provide complete and accurate information on your application.  Report all experience and education that is related to this position.

FURTHER INSTRUCTIONS

 Online Applications Preferred.  Please fax all paper applications and questionnaires to (410) 333-2260.

Inquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258.  Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

A paper copy of the MD State application form and questionnaire can be downloaded from the link below.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.