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ADMINISTRATIVE OFFICER I

(OEWS) Labor Market Analyst

Recruitment #21-002711-0014

GRADE

Grade 13

LOCATION OF POSITION

Department of Labor Headquarters
1100 N. Eutaw St, Room 316
Baltimore, MD 21201

POSITION DUTIES

This is a fully proficient Administrative position in the Occupational Employment and Wage Statistics Program (OEWS), a cooperative Federal/State Program within the Office of Labor Market Analysis and Information. This position aims to provide Administrative support for assigned MSA areas and collect, edit, and finalize data that support written and Internet Web Page Publication.

This position has responsibility for data collection, coding, editing and analysis of labor market data for firms primarily located within the state of Maryland.  Contacts employers daily to obtain wage and occupational staffing information. The incumbent must analyze the provided data and determine if they meet the survey requirements based on detailed specifications and instructions from BLS. Will make decisions on the correctness and completeness of the data submitted and will make follow-up contacts to acquire missing information and/or clarify incorrect data. Codes spreadsheets and other media provided by survey respondents using the SOC coding system to determine the best code by using the definitions provided. Determine what needs to be done in order to keep the workflow continuous: data entry operations, schedule review, telephone solicitation, re-mail procedures, etc. Determines when to advise supervisor of potential problems or snags within the program.

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: One (I) year experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.

SELECTIVE QUALIFICATIONS

1 year experience working in a customer service/ call center/ telemarketing environment.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

- Intermediate experience with Microsoft Office excel. 

- Experience securing information by phone using knowledge of interviewing and negotiating techniques and interpersonal skills to encourage participation from survey respondents.

- Knowledge of the organizational designs of economic enterprises and business establishments.

- Preferred bachelor’s degree in Business Administration and/or Economics.

- Experience communicating information, both orally and in writing, in a clear, succinct, and organized manner. 

- Experience to produce written information that is appropriate for the intended purpose and/or audience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

BENEFITS

FURTHER INSTRUCTIONS

For questions concerning this recruitment, please contact: Brittany Small at brittany.small@maryland.gov. Please provide recruitment number 21-002711-0014 in the subject line. The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Maryland Department of Labor, Human Resources Office, Room 1010, 1100 N. Eutaw Street, Baltimore, MD 21201.

Resumes will NOT be accepted in lieu of complete the online or paper application. Emailed inquiries should reference recruitment number listed in the announcement. If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. Please do not submit unsolicited documentation (resumes, cover letters, etc.).

TTY Users: call via Maryland Relay. 

We thank our Veterans for their service to our country, and encourage them to apply. People with disabilities and bilingual applicants are strongly encouraged to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.



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