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Assistant Director, Child Support

Recruitment #21-002730-0001


This is a Management Service position, and serves at the pleasure of the Appointing Authority.




Department of Human Services
Carroll County Department of Social Services
1232 Tech Court
Westminster, MD 21157

Main Purpose of Job

Serves as the Assistant Director for Child Support and is a member of the local Agency Director’s Executive Staff and is expected to direct all activities of the Child Support Agency. This position plans and supervises the work of subordinate personnel and is responsible for the development of the departmental compliance with all applicable federal and state laws and regulations.


  • Directs the activities of the child support program by adhering to federal, state and local laws and policies.
  • Develops, implements and monitors budgets and contracts pertaining to the child support program.
  • Coordinates the operations of the local Child Support Program with Cooperative Reimbursement Agencies and participate in the development, review, approval and monitoring of annual contracts for same.
  • Assures the integrity of child support operations through adherence to internal control requirements, maintenance of required records, completion and use of required reports and participation in audits/reviews.
  • Serves as the recognized expert on child support matters when interacting with public officials, the media, governmental and community agencies and customers.
  • Develops comprehensive strategies and coordinate the integration of the child support within the department and in partnership with other community stakeholders to support the mission of the department and DHS.


Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Eight years of experience in administrative, professional or technical work, three years of which must have involved supervision of other employees or exercising responsibility for program development.


1. Applicants may substitute education at the graduate level at an accredited college or university at the rate of 30 semester hours on a year-for-year basis for a maximum of two years of the required general experience.

 2. Experience in a human service program may be substituted on a year-for-year basis for the required four years of college education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education, three (3) years of which must have been in an administrative supervisory or consultative capacity.


The desired candidate should have:

  • Minimum of one-year experience in MDEC and Microsoft Office and Child Support systems
  • Three years supervision/management/leadership experience, preferably in Child Support
  • Bachelor's degree preferably in social services, human services, legal studies, public administration or similar field


Limited to candidates willing to work in Westminster, Maryland.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Applicants who meet the minimum qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.



If you have any questions about this recruitment, please contact Carroll County Department of Social Services at 410-386-3339.

Applicants who meet the minimum qualifications will be evaluated. This office, with your approval, will verify your prior applicable work experience. In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded. Please clearly indicate your college degree and majors on your application. If selected for an interview, you may be required to bring and official transcript with you. For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to Carroll County Department of Social Services, Attn: K. Gonsman, 1232 Tech Court, Westminster, MD 21157. The paper application must be received by 5 p.m. close of business on the closing date of the recruitment. No postmarks will be accepted. The previous Maryland State application (MS-100) will not be accepted.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.