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EMPLOYEE TRAINING SPECIALIST II

Recruitment #21-002919-0002

Introduction

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. 

 

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.

GRADE

14

LOCATION OF POSITION

Baltimore City

POSITION DUTIES

The MIA is recruiting for an Employee Training Specialist II in the Office of the Commissioner, Communications section.  This position's primary responsibility is to design, develop, and facilitate employee development programs that are geared towards non-supervisory and management personnel. The Employee Training Specialist II job duties will also include designing instructor-led programs focusing on competencies relating to non-supervisory personnel; facilitating instructor-led employee programs; and conducting webinars for employees.  This position will also work with the Human Resources Office to identify staff development and training needs within the designated areas.  The trainer coordinates and schedules training, provides both face-to-face and online training, provides follow up support and evaluates the effectiveness of the training provided.  In addition, the position will work with the Consumer Education and Advocacy Unit to assist with the writing content of MIA’s outreach brochures and other documents such as handouts, manuals and other material.

MINIMUM QUALIFICATIONS

Education:   A Bachelor’s degree from an accredited college or university.

Experience: Two years of experience planning and conducting employee development and training.

Notes:

1. Candidates may substitute additional experience planning, conducting or coordinating training or staff development activities may substitute on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in education and training classification or education and training specialty codes in the education and training field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

  1. Previous teaching experience is preferred. 
  2. Previous experience creating brochures, manuals and/or other learning material.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

EXAMINATION PROCESS

Applicants who meet the minimum qualifications will be evaluated.  The evaluation may consist of a rating of your application based on your education, training and experience as they relate to the requirements of the position.  It is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

BENEFITS

FURTHER INSTRUCTIONS

Please contact recruitment.mia@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred.  If you are unable to apply online, you may submit an application by mail.  The paper application must be received by close of business, on the closing date for the recruitment. Postmarks will not be accepted. Incorrect application forms will not be accepted.

Applications may be mailed to:

Maryland Insurance Administration

Human Resources Division - Recruitment #: 21-002919-0002

200 St. Paul Place, Suite 2700

Baltimore, Maryland 21202

Incomplete submission will not receive consideration.

TTY Users call Maryland Relay Service at 1-800-735-2258.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.