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CASUALTY CLAIMS ADJUSTER ASSOCIATE II

Recruitment #21-003270-0001

Introduction

The constitutional and statutory provisions relating to the Office of the State Treasurer can be found in Articles I, III, V, VI, and XII of the Maryland Constitution; Title 5 of the State Government Article; and Titles 2 and 6-9 of the State Finance and Procurement Article. 


Specifically, the Treasurer's Office is responsible for administering the State Insurance Program of purchased insurance and self-insurance including coverage of the State's liability under the Maryland Tort Claims Act.

GRADE

10  (Salary Guidelines apply for State Employees)

LOCATION OF POSITION

Annapolis, Maryland

Main Purpose of Job

The main purpose of the Casualty Claims Adjuster Associate II is to act as a front-line claims personnel. This individual is responsible for determining if all new claims received meet the strict Notice of Claim requirements under the Maryland Tort Claim Act, setting up claims, assigning to staff and entering claims into the Insurance Division database. This position performs the preliminary investigation on “Non-State” claims(s), Incomplete claims(s), and 1st Party property and 3rd party auto damage claims in order to contact appropriate party(s), obtain the additional information required, and ensure that all information is sufficient to process the claim. This position also investigates and handles assigned 1st party auto damage claims and 3rd party liability claims that are not represented by counsel and do not involve bodily injury.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high chool equivalency certificate.

Experience: Two years of experience in processing claims or providing customer services.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One of the required years of experience must be in an insurance environment providing customer services to claimants.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Knowledge of the Maryland Tort Claims Act and/or other local government tort claims act
  • Experience with claims payment processing
  • Experience with self-insurance
  • Experience with commercial insurance
  • Insurance industry designation or related course work

LIMITATIONS ON SELECTION

Candidates must be willing to work in the Annapolis area.  

SELECTION PROCESS

SELECTION PROCESS:  Applicants who meet the minimum and selective qualifications will be admitted to examination for this classification.  Successful candidates passing the examination will be ranked as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED and placed on the employment (eligible) list for one year.

EXAMINATION PROCESS

EXAMINATION:  The examination may consist of a rating of your education, training, and experience related to the requirements of the position.  You may be required to complete a qualifications supplement, or the rating may be based on your application.  Therefore, it is important that you provide complete and accurate information on your application.  Report all experience and education that is related to this position.

BENEFITS

This is a full-time, permanent position with the State of Maryland, and is eligible for full State benefits.  Some of these benefits include:

· Comprehensive, subsidized health, dental and prescription plans

· Flexible Spending Account plans for Health Care and Daycare

· Paid holidays 12-13 per year

· Generous paid leave package (annual, sick, personal and compensatory leave)

· State Pension ("defined benefit" plan)

· Tax-deferred supplemental retirement savings plans (401(k) and 457)

· Free parking


To learn more, click here:  


STATE OF MARYLAND BENEFITS

 

FURTHER INSTRUCTIONS

Job opportunities within the Maryland State Treasurer’s Office are accessible through JobAps, the Statewide Recruitment, Examination and Applicant tracking system.  Please upload a current copy of your resume with your application. 

Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume to the State Treasurer's Office, Human Resources, 80 Calvert Street, Room 109, Annapolis MD 21401, or fax to 410-260-4090. 

 

Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7078. 

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 

 

TTY Users:  Call via Maryland Relay



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.