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CASUALTY CLAIMS ADJUSTER I

Recruitment #21-003272-0002

Introduction

The constitutional and statutory provisions relating to the Office of the State Treasurer can be found in Articles I, III, V, VI, and XII of the Maryland Constitution; Title 5 of the State Government Article; and Titles 2 and 6-9 of the State Finance and Procurement Article.  Specifically, the Treasurer's Office is responsible for administering the State Insurance Program of purchased insurance and self-insurance including coverage of the State's liability under the Maryland Tort Claims Act.

GRADE

13  (Salary Guidelines apply for State employees)

LOCATION OF POSITION

Annapolis, Maryland

Main Purpose of Job

The Maryland Tort Claims Act requires that all claims against the State be filed with the State Treasurer's Office, creating the need for the Insurance Division.  The Claims Unit is responsible for handling claims filed against the State, its agencies, and its employees, which results in the receipt and investigation of thousands of claims each year.  The average pending fluctuates between 125-150 claim files.

This position is primarily responsible for conducting investigations and making liability decisions regarding low to moderately complex claims filed against the State. In addition, this position is responsible for handling subrogation files, developing and monitoring payment plans for claimants, tracking and recording claims payments from third party carriers, and referring files to the State’s CCU (Central Collection Unit).

* PLEASE NOTE that the Insurance Division does NOT handle Worker's Compensation claims.

POSITION DUTIES

A Casualty Claims Adjuster I is the intermediate level of claims adjusting for all first- and third-party claims.  This position is primarily responsible for conducting investigations and making liability decisions regarding low to moderately complex claims filed against the State.  In addition, this position is responsible for handling subrogation files, developing and monitoring payment plans for claimants, tracking and recording claims payments from third party carriers, and referring files to the State’s CCU (Central Collection Unit).  

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience in settling multi-line claims.

Notes:

1. Candidates may substitute education at an accredited college or university, at a rate of thirty credit hours for one year of experience d for up to two years of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in claims assistance and examining classification or claims assistance and examining specialty codes in the legal and kindred field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One of the required three years of experience must be specifically in adjusting auto, property, casualty and/or general liability multi-line claims. 

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Knowledge of the Maryland Tort Claims Act and/or other local government tort claims act
  • Experience with subrogation
  • Experience with self-insurance
  • Experience with commercial insurance
  • AIC, SCLA or other insurance industry designation or related course work
  • Experience with Microsoft Dynamics 365 or other insurance CRM / ERP applications
  • Proficiency in Microsoft Outlook, Word, and/or Excel

LIMITATIONS ON SELECTION

Must be willing to work in the Annapolis area.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  You may be required to complete a qualifications supplement.  It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BARGAINING UNIT STATUS

Exempt

BENEFITS

This is a full-time, permanent position with the State of Maryland, and is eligible for full State benefits.  Some of these benefits include:

· Comprehensive, subsidized health, dental and prescription plans

· Flexible Spending Account plans for Health Care and Daycare

· Paid holidays 12-13 per year

· Generous paid leave package (annual, sick, personal and compensatory leave)

· State Pension ("defined benefit" plan)

· Tax-deferred supplemental retirement savings plans (401(k) and 457)

· Free parking


To learn more, click here: 

 

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Applicants should submit a resume with their application. All candidates will be subject to a background investigation to include credit, criminal, and driving history.

 

General questions may be directed to the State Treasurer’s HR Office at 410-260-7078.

 

All job opportunities within the MD State Treasurer’s Office are accessible through JobAps, the Statewide Recruitment, Examination and Applicant tracking system.  By using the “Department” filter and highlighting “Office of the Treasurer,” you can view all active recruitments within our agency.  First time users can register for an account by selection a position for which to apply, choosing “I am a new user” at the bottom, then keying the necessary fields.  If you do not have access to a computer or to the internet, you may apply by faxing a copy of your resume to 410-260-4090 or mailing to State Treasurer’s Office, Attention Human Resources, 80 Calvert Street, Room 109, Annapolis, MD 21401.  Electronic application is strongly encouraged.

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

 

TTY Users:  call via Maryland Relay @ 711.