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COMPUTER NETWORK SPECIALIST I

Recruitment #21-004412-0002

Introduction

The Division of Labor and Industry is accepting applications from qualified applicants to fill current open positions. All candidates must meet the minimum qualifications during the time of applying. Applicants in pool will remain active for one year and be considered as opening occurs.

GRADE

16

LOCATION OF POSITION

10946 Golden West Drive, Suite 160, Hunt Valley, MD 21031

Main Purpose of Job

To ensure continued operation of Local and Wide Area Network including operating system software, servers, routers, switches, computers, printers, and networking cabling.

POSITION DUTIES

Installing Operating systems and networking communications software on servers, desktops, and laptops. Install, customize, and configure software and hardware to insure efficient and effective network performance and data security. Diagnose network hardware and software problems and make repairs and corrections and adjustments or obtain service from software and hardware maintenance vendors. Monitor network performance and hardware operation with network management and diagnostic programs and utilities to insure maximum efficiently. Enter new users and set users privileges onto the MOSH federal and state network, and provide ongoing user support and training on proper network use and restrictions. Evaluate technical data and databases processing and make recommendations to Supervisor. Performs other duties as assigned by management

MINIMUM QUALIFICATIONS

Education:  A Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer network, from an accredited college or university.

Experience: Six months of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes:

1. Candidates may substitute graduation from an accredited of high school or possession of a high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Net+ certification

DESIRED OR PREFERRED QUALIFICATIONS

  • A+ certification
  • Experience installing and maintaining personal computers; evaluating, implementing and maintaining computer hardware and software; and network printers
  • Prefer A+ and/or Network+ certifications
  • IT Service management and support experience with ServiceNow
  • Experience creating and managing user profiles with ADManager
  • Familiarity with Bomgar for remote user support.
  • Experience with Cisco NAC/ISE, VolP, 802.1x, Firewall, VPN technologies, and networking management software, i.e., Prime VMware, load balancing technologies and Azure/AWS network experience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MDOL/DUI) to determine whether any monies are owed to MDOL/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. 


***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

STATE OF MARYLAND BENEFITS

 

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to chevelle.wise@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 21-004412-0002 / CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

 



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.