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COMPUTER NETWORK SPECIALIST I

Recruitment #21-004412-0005

GRADE

16

LOCATION OF POSITION

Department of Juvenile Services
301 Bay Street, Suite 201
Easton, MD 21601

Main Purpose of Job

This position serves as the sole technical and network support staff for DJS Regions 1 and 2 on the Eastern Shore of Maryland. This position ensures that the department is in compliance with IT policies, procedures and standards and is responsible for maintenance and support of computer applications and systems, computer and communication equipment, computer peripheral equipment, telephone systems, cell phones, tablets and other support equipment. Responsibilities include maintenance and support of security systems, including cameras in the facility that attach to the DJS network. This position makes site visits when necessary to the various field offices and facilities statewide to escalate issues that cannot be fixed over the phone by the technician or office staff. Offices include; Cambridge, Centreville, Denton, Easton, Ocean City, Princess Anne, Salisbury and Snow Hill and the Lower Eastern Shore Children’s Center. Duties will also include acting as the On-Call Administrator in the evenings for two weeks each quarter. Additionally, this position will provide support for the inventory process.

MINIMUM QUALIFICATIONS

Education:  A Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer network, from an accredited college or university.

Experience: Six months of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes:

1. Candidates may substitute graduation from an accredited of high school or possession of a high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

1. Experience with network configurations

2. Experience navigating Windows 7, 10, 11 and Google/Gmail

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related experience and education. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. Please note that your answers on the Supplemental Questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is strongly preferred. However, if you are unable to apply online you may mail a paper application to the address below or fax a paper application to the fax number below. If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last 4 digits of your SS#. The paper application must be received by 5 pm, close of business, on the closing date for this recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted:     

Maryland Department of Juvenile Services

203 River Street

Snow Hill, MD 21863

Attn: Tabitha Andrews

Fax number 410-632-1527

TTY Users: call via Maryland Relay

 

The resulting Certified Eligible List for this recruitment may be used for similar positions in this or other State agencies.

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov Attn: Shavonne Holman. Include the Recruitment Title/Number that is located at the top of the bulletin

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

 

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. 


Bilingual applicants are welcome to apply for all recruitments