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IT Project Manager

IT SYSTEMS TECHNICAL SPECIALIST

Recruitment #21-004488-0019

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Introduction


Make a difference while pursuing a career to match your passion.  At WCC, we are collaborative, innovative, and excited about our work. We thrive on initiative, creativity and challenges to the status quo by employees who are valued and empowered. Proud of our achievements, we consider excellence a continuous journey…not a destination end point. This is public service today. Bring your IT project coordination talents, current technical skills, and your eagerness for taking initiatives and drive to manage successful IT projects. Come journey with us.  

OUR MISSION

The Maryland Workers' Compensation Commission seeks to secure the equitable and timely administration of the provisions of the Maryland Workers' Compensation law on behalf of its customer, the injured workers and their employers, by providing an efficient forum for the resolution of individual claims.

OUR VISION

The Workers' Compensation Commission envisions a state wherein injured workers and employers are empowered to create an equitable partnership to facilitate prompt and fair resolution of workers' compensation matters.

ABOUT US

Together we profoundly touch the lives of so many people and have enormous responsibility to the community by fulfilling our mission of securing equitable and timely administration of the law. The Commission continues to provide services to our constituent partners at a level rarely met throughout the United States.  The professionalism, work ethic, and technological acumen manifest in our operations allows us to smoothly and effectively manage the challenges which invariably arise.  Every division within the agency plays a vital role in keeping us in the forefront nationally...ARE YOU READY TO MAKE A MEANINGFUL DIFFERENCE IN YOUR COMMUNITY AND PURSUE YOUR CAREER PASSION WITH A NATIONALLY RECOGNIZED LEADER?

GRADE

19

LOCATION OF POSITION

10 E Baltimore St., Baltimore, MD 21202

Main Purpose of Job

The IT Project Manager is a key member of the project team responsible for successful execution of all aspects of IT projects throughout the systems development lifecycle (SDLC) using traditional, iterative (Agile), and hybrid project methodologies. By providing project management services for a range of software development and IT infrastructure projects, the IT Project Manager facilitates enhancing and integrating refined business processes with supporting technologies to maximize operational efficiencies and service delivery effectiveness. This role requires close collaboration with cross-functional business and IT teams to link IT project initiatives to the organization's strategic goals and ensure smooth project execution. The ideal candidate will demonstrate a strong customer focus and the ability to deliver effective technology solutions that also delight customers.

POSITION DUTIES

·         Perform day to day activities associated with assigned projects.  Some examples include scope management, schedule management, risk management, communications management, process improvement, project execution and support.
·         Act as a liaison among IT staff, internal and external customers, partners, vendors, WCC leadership, and other members of the project team to define project scope, plan, requirements, schedule, resource needs/availability.
 ·         Facilitate execution of assigned projects according to deadlines, scope and within budget and according to established guidelines and best practices.
 ·         Coordinate the efforts of WCC project team members and third-party software, hardware, and services contractors or consultants in order to deliver projects according to plan. 
·         Develop & maintain project-related documentation.  Perform project status reporting, manage risks for assigned projects, conduct quality assurance testing and reviews, lead IT product demonstrations, perform end user training for assigned projects, develop and review project technical and end user documentation and training materials, lead post-implementation reviews.

MINIMUM QUALIFICATIONS

Education:   A Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for the required education.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required education.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year- for-year basis for a high school education.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

The following is a required qualification.  Candidates MUST possess the following:

Two years of professional experience in analysis, planning, design, full stack development, documentation/reporting, implementation and coordination of  IT projects to deliver applications  for  Windows and web using  Microsoft  Visual Studio, Team Foundation Server (TFS)  and .NET Framework 4+ with  C#,  WPF, REST, SOAP, WebAPI, JavaScript libraries and  frameworks (jQuery, AngularJS ), SQL Server 2008+, Microsoft Office Project 2010+, Microsoft Office Visio 2010+

DESIRED OR PREFERRED QUALIFICATIONS

The following are desired qualifications:

Strong understanding of the system development life cycle (SDLC) under iterative (Agile) and hybrid project methodologies, PMI’s project management body of knowledge (PMBOK),  development and operations integration (DevOps) or similar methodologies, frameworks and best practices for IT project management and  service delivery.

Experience as a  project team member on IT projects that involved business process reengineering, organizational change, and transforming multiple technology components.

Excellent communication and presentation skills including ability to interact effectively with various levels within the organization and  experience engaging and working with vendors/partners to effectively deliver projects.

Experience in creating applications using a low-code/no-code solution (such as, but not limited to Appian, Pega, Outsystems, Bizagi).

Working knowledge of current information security standards and  best practices, virtualization technologies, on premise,  hybrid,  and cloud  IT architecture designs and legacy modernization.

SPECIAL REQUIREMENTS

Employee may be required to be on-call or occasionally or asked to work outside of normal work hours or on weekends for production emergencies as well as planned system upgrades and therefore  required to provide the agency with a telephone number or other mutually agreeable contact method where the employee can be reached. 


Employee may be required to drive to Agency Regional Site locations and must have a valid Driver's License.

SELECTION PROCESS

Applications will be evaluated based on the materials submitted in relation to the above position responsibilities and requirements. Therefore, it is important to provide complete and accurate information. All information concerning your qualifications must be submitted by the closing date.

Successful candidates will be ranked as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED and placed on the employment (eligible) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

 

If you have any questions about this recruitment, please contact the Workers' Compensation Commission at 410-864-5230.

 

TO APPLY: Please include your resume along with your completed online employment application.  During the online application process, use the Resume tab to select a method for including your resume (Upload Your Resume or Type or Copy/Paste Your Resume).  Submission of a resume is strongly recommended.

 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person.  Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.  Please include your resume along with your completed employment application and supplemental questions.

 

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

 

Completed applications, required documentation, and any required addendums may be mailed to:

 

Workers' Compensation Commission

Attn: 21-004488-0019

E. Baltimore Street, Personnel Division

Baltimore, MD 21202

 

TTY Users: call via Maryland Relay

 

We thank our Veterans for their service to our country, and encourage them to apply.

 

WCC is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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