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Director of Applications

Recruitment #21-004492-0001


This is a Management Service position, and serves at the pleasure of the Appointing Authority.




Baltimore City

6776 Reisterstown Rd. Baltimore, MD 21215


The main purpose of this position is to provide strategic guidance and input to upper management of ITCD and Departmental leaders for policies, procedures and direction for IT and application and design-related issues. It serves to direct and coordinate the work of the application and design staff consisting of permanent employees, contractual employees, and contractual teams on special projects. This position also creates, maintains and enforces quality control standards, measuring and reporting, and ensures that all projects are being tracked and that regular and accurate status reports are produced. The position functions to provide leadership to teams of IT Assistant Directors, IT Managers, IT Supervisor, IT Programmers, and Database Specialists during the COVID-19 Pandemic as well as during normal operations. It ensures that work and project tasks are prioritized effectively so resource requirements are in-place and workload is monitored during the COVID-19 Pandemic as well as normal project tasks. Other duties include providing leadership in the areas of applications development, database management, vendor management, and service delivery; overseeing continuous software development, testing, installation, implementation and maintenance for the Department of Public Safety and Correctional Services (DPSCS) business applications; implementing and maintaining security measures, as well as overseeing the delivery of reporting requests; evaluating subordinate employees on a periodic basis for professional and technical expertise and growth; and completing adhoc assignments.

Direct and coordinates the activities of applications sections: Offender Based Systems, Law Enforcement Systems and Records and Identification Systems. Directs and manages system maintenance and development projects and tasks. Reviews all projects to assure adherence to schedule and budget. Coordinates staff efforts to complete user requests in a timely and efficient manner. Monitors the progress of system development projects and tasks. Evaluates performance of systems and investigates alternatives for improvement. Coordinates staff efforts with units in the division and the department.

Plans and coordinates statewide information technology initiatives in collaboration with local, state, and federal agencies and private sector partners. Provides strategic planning and design for application architecture and technology solutions.



Bachelor's degree in computer information technology, management information systems, Cyber Security or other information technology related field, to include course work in software design and programming principles, from an accredited college or university.


  • Ten years of IT experience in all phases of Software Development Life Cycle (SDLC) such as Planning, Analysis, Design, Implementation, End to End Testing and Maintenance/Support of Web Based applications.
  • Five years of experience in a Microsoft heavy technology environment, including 2-3 years of practical professional experience in project management, operations support, change management and reporting. 
  • Experience in IT infrastructure strategic planning and development while defining, managing and communicating project milestones, service level agreements and resource allocation to executive team, department leads, support staff and end users.  


A Master’s degree will substitute for one year of the required experience.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information,
recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment & Examination at 410-339-4200, MD TTY Relay Service 1-800-735-2258.

J. Rolon


If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.