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Special Education Complaint Investigation Specialist

Education Program Specialist I

Recruitment #21-005055-0028

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Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

GRADE

State Salary Grade 21
Annual Salary Range: $77,204 - $96,961 (with progression to $119,591)

STATE OF MARYLAND BENEFITS

LOCATION OF POSITION

Nancy S. Grasmick Education Building
200 West Baltimore Street
Baltimore, MD 21201

Main Purpose of Job

This is a contractual professional position serving as a Complaint Investigation Specialist to ensure compliance with the State and federal laws for the education of students with disabilities under the Individuals with Disabilities Education Act (IDEA).  The specialist’s primary responsibility is investigating complaints and providing technical assistance in order to resolve conflicts between public agencies and parents.

POSITION DUTIES

Investigates complaints and conducts on site visits to public agency schools and administrative offices throughout the state, as necessary, to complete complaint investigations; gathers and analyzes data necessary to resolve complaints and the applicable law and regulation to determine whether a violation of special education law and regulation has occurred; communicates orally and in writing with complaint parties and prepares written letters of findings and other correspondence, as necessary; provides technical assistance to stakeholders for resolving conflicts between local educational agencies and parents; maintains a database log and tracking system of special education complaints and assists in preparing reports; reviews materials on special education law for State and public agencies’ use; provides support to Department staff in preparation of materials or activities related to the Federal Office of Special Education Programs (OSEP) pre site and on site compliance reviews, follow up activities, and the State Plan for Special Education.

MINIMUM QUALIFICATIONS

EDUCATION:  A Juris Doctorate, or a Master’s Degree or equivalent 36 post baccalaureate credit hours of course work in Education, Special Education or a related field.

EXPERIENCE: Four (4) years of administrative or teaching experience in, or affiliated with, an education program, including two years of experience in coordinating or administering an education program or service directly related to the position option.

NOTES: 
  1. Two additional years of experience directly related to the position option may be substituted for the required Master’s Degree.
  2. Possession of a Doctorate in a field related to the position may be substituted for one year of the required experience.
  3. The required field of education and experience are unique for each option and are established by MSDE in accordance with Education Article, Section 2-104 of the Annotated Code of Maryland. The specific education and experience qualifications for each position are on record in the Human Resource Management Branch of the Division of Business Services of the Department of Education.
  4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Education Program classifications or Education Program specialty codes in the Education field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

One year professional experience in evaluation, compliance monitoring, or related experience within or affiliated with an organization serving school-aged children with disabilities

DESIRED OR PREFERRED QUALIFICATIONS

Knowledge of special education laws regulations, policies, programs and issues; knowledge of data systems; skill in responding effectively to problems and inquiries from educational agencies, school personnel, parents, and other concerned stakeholders; skill interpreting and applying laws and regulations governing early intervention and special education programs; ability to manage multiple tasks; ability to establish and maintain harmonious working relationships with local school systems and public agencies, ability to clearly communicate  orally and in writing.

LIMITATIONS ON SELECTION

Proof of eligibility to work in compliance with the Immigration Reform and Control Act and possible travel throughout the State are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

Conclusion

For immediate consideration please submit your application by December 16, 2022.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation will be required prior to hire. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Applicants must complete the MD State Government online application for employment and submit their professional resume. The application and resume must clearly demonstrate that the applicant satisfies the minimum qualifications for the position. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed

If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-333-8950 or mailed to MSDE Office of Human Resources, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application. Postmarks will not be accepted. 

Inquiries can be made to 410-767-0019, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities. If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. Individuals with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country. All application materials must be received in our office by the Closing Date.

Appropriate accommodations for individuals with disabilities are available upon request.


Click on a link below to apply for this position:

Fill out the Application NOW using the Internet. Apply Online
Apply via Paper Application. You may also download and complete the Paper Application here.

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