EDUCATION PROGRAM SUPERVISOR
Chief, Complaint Investigation Section
|Department||MSDE - Division of Spec Educ/Early Intervent Svcs|
|Date Opened||11/17/2021 09:20:00 AM|
|Filing Deadline||12/1/2021 11:59:00 PM|
|Salary||$70,280.00 - $112,848.00/year|
|HR Analyst||Alyse Galloway|
State Salary Grade 22
LOCATION OF POSITION
200 West Baltimore Street
Baltimore, MD 21201
Main Purpose of Job
The primary responsibilities are to supervise and oversee the complaint management process as required by federal and State regulation, including training and supervision of professional staff assigned as investigators, scheduling and assigning work to professional staff, ensuring accuracy of the database maintained on complaints filed and investigated, investigating complaints as necessary, and providing assistance to internal and external customers regarding compliance with State and federal special education law and regulation.
EDUCATION: A Juris Doctorate, or a Master’s Degree or equivalent 36 post baccalaureate credit hours of course work in Education, Special Education or a related field.
EXPERIENCE: Five (5) years of administrative or teaching experience in, or affiliated with, an education program, including two years of experience in coordinating or administering an education program or service directly related to the position option.
1. Two additional years of experience directly related to the position option may be substituted for the required Master’s Degree.
2. Possession of a Doctorate in a field related to the position may be substituted for one year of the required experience.
3. The required field of education and experience are unique for each option and are established by MSDE in accordance with Education Article, Section 2-104 of the Annotated Code of Maryland. The specific education and experience qualifications for each position are on record in the Human Resource Management Branch of the Division of Business Services of the Department of Education.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Education Program classifications or Education Program specialty codes in the Education field of work on a year-for-year basis for the required experience and education.
One year professional experience in evaluation, compliance monitoring, or related experience within or affiliated with an organization serving school-aged children with disabilities
DESIRED OR PREFERRED QUALIFICATIONS
Knowledge of special education laws regulations, policies, programs and issues; knowledge of data systems; skill in responding effectively to problems and inquiries from educational agencies, school personnel, parents, and other concerned stakeholders; skill interpreting and applying laws and regulations governing early intervention and special education programs; ability to manage multiple tasks; ability to establish and maintain harmonious working relationships with local school systems and public agencies, ability to clearly communicate orally and in writing.