EDUCATION PROGRAM SUPERVISOR
Chief, Complaint Investigation Section
Recruitment #21-005057-0010
Department | MSDE - Division of Spec Educ/Early Intervent Svcs |
---|---|
Date Opened | 11/17/2021 09:20:00 AM |
Filing Deadline | 12/1/2021 11:59:00 PM |
Salary | $70,280.00 - $112,848.00/year |
Employment Type |
Full-Time
|
HR Analyst | Alyse Galloway |
Work Location |
Baltimore City
|
Introduction
GRADE
State Salary Grade 22
LOCATION OF POSITION
200 West Baltimore Street
Baltimore, MD 21201
Main Purpose of Job
POSITION DUTIES
The
primary responsibilities are to supervise and oversee the complaint management
process as required by federal and State regulation, including training and
supervision of professional staff assigned as investigators, scheduling and assigning
work to professional staff, ensuring accuracy of the database maintained on complaints
filed and investigated, investigating complaints as necessary, and providing
assistance to internal and external customers regarding compliance with State
and federal special education law and
regulation.
MINIMUM QUALIFICATIONS
EDUCATION: A Juris
Doctorate, or a Master’s Degree or equivalent 36 post baccalaureate credit
hours of course work in Education, Special Education or a related field.
EXPERIENCE: Five (5) years of administrative or teaching experience in, or
affiliated with, an education program, including two years of experience in
coordinating or administering an education program or service directly related
to the position option.
NOTES:
1.
Two
additional years of experience directly related to the position option may be
substituted for the required Master’s Degree.
2.
Possession
of a Doctorate in a field related to the position may be substituted for one
year of the required experience.
3.
The
required field of education and experience are unique for each option and are
established by MSDE in accordance with Education Article, Section 2-104 of the
Annotated Code of Maryland. The specific education and experience
qualifications for each position are on record in the Human Resource Management
Branch of the Division of Business Services of the Department of Education.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Education Program classifications or Education Program specialty codes in the Education field of work on a year-for-year basis for the required experience and education.
SELECTIVE QUALIFICATIONS
One year professional experience in evaluation, compliance
monitoring, or related experience within or affiliated with an organization
serving school-aged children with disabilities
DESIRED OR PREFERRED QUALIFICATIONS
Knowledge of special education laws regulations, policies, programs
and issues; knowledge of data systems; skill in responding effectively to
problems and inquiries from educational agencies, school personnel, parents,
and other concerned stakeholders; skill interpreting and applying laws and
regulations governing early intervention and special education programs;
ability to manage multiple tasks; ability to establish and maintain harmonious
working relationships with local school systems and public agencies, ability to
clearly communicate orally and in
writing.