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Program Manager I

Benefits Training Coordinator

Recruitment #21-005476-0028

Introduction

The Employee Benefits Division of the Department of Budget and Management, a State agency, has a position available for a Program Manager I – Benefits Specialist and Training Coordinator. The Program Manager I is a full performance position with higher level and complex work related to departmental policy and overseeing agency operations or functioning as a special assistant. Employees in this grouping are responsible for planning, organizing, implementing, administering, and training on department directives and procedures. 

 

This is a Management Service position which serve at the will of the Appointing Authority.

GRADE

19

LOCATION OF POSITION

301 W. Preston Street, Room 510
Baltimore, MD. 21201

POSITION DUTIES

Develops and implements a training program for the Employee Benefit Specialist series within EBD.
Develops and implements a training program for the Agency Benefit Coordinators for initial testing and follow up for annual recertification.
Provide subject matter expertise on complex benefit event issues.
Key member of annual Open Enrollment Project.
Participate in specified projects as a resource for Health and Benefits issues.
Creates, monitors, updates, and reports on all projects assigned within appropriate timelines using Softphone and Workday software and various reporting tools.
Handles the research and responses to all appeals and adverse determinations.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university in Business, Human Resources, Benefits Administration or Management related programs.

 

Experience: Five years in administrative staff or professional work. One year must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies and procedures.

 

Note:

 

1. Additional experience in administrative staff of professional work may be substituted on a year-to-year basis for the required education

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-to-year basis for the required general experience

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher-ranking commissioned officer on a year-to-year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

Ability to work in a fast-paced environment while interacting with various Employee Benefit Group functional work areas. 
Strong Microsoft Office skills with emphasis on Excel, PowerPoint, Word and Google Suite background a plus. Experience with HRIS Systems, specifically Workday, is strongly desired as well as a working knowledge of employee benefits.
HR Manager experience a plus.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.