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Recruitment #21-005477-0005




MDH, Medical Care Programs, Office of Long Term Services and Supports (LTSS), Baltimore, MD

Main Purpose of Job

This position serves as the Assistant Director for Quality and Utilization Control, under the Medical Care Program’s Office of Long Term Services and Supports (LTSS). The purpose of this position is to plan and direct the functional operations and processes pertaining to certain home and community- based services (HCBS) under the OLTSS to improve efficiency, effectiveness and overall program quality. The Assistant Director evaluates and seeks to continuously improve all functions within those HCBS, including: Utilization Control, Assessments and Nurse Monitoring, Participant Enrollment and Case Management, Appeals and Home and Community-Based Settings. The Assistant Director also designs and implements processes that streamline linkages to the Office of Health Care Quality (OHCQ) and Maryland Board of Nursing (MBoN) as a component of a seamless Incident Management System. This position plans and directs program service utilization and requires collaborative and process- driven management to assure program integrity and the provision of quality services in a cost- effective manner. This position directly relates to the mission of the Medical Care Program – specifically, assuring access to medically necessary health care services to Marydanders who cannot afford them.


Qualified applications must possess a bachelor's degree from an accredited college or university and 6 years of professional health services administrative experience, including at least three years of experience in population health or quality improvement and 3 years of supervisory or managerial experience.


Preferred candidates will possess experience in monitoring contracts and managing stakeholder interactions.

Preferred candidates will also possess: 

  • At least three years of experience with quantitative or qualitative data analysis
  • Familiarity with Code of Maryland Regulations (COMAR) pertaining to nursing practice in the State of Maryland and nursing supervision and delegation as it pertains to Residential Service Agencies (RSA)


This is a Management Service position, and serves at the pleasure of the Appointing Authority.  A resume must accompany your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. 

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.




Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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