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Recruitment #21-005477-0007


The Maryland Department of Labor, (Labor), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of Program Manager II. This recruitment will be used to fill current and future vacancies. All candidates must meet the minimum qualifications during the time apply. The resulting eligible list will be maintained for one year after the closing date of the announcement.




Baltimore City, Maryland.

Main Purpose of Job

The Reemployment, Workshare and Trade Administrator serves as an official Division Liaison on behalf of the Maryland Division of Unemployment Insurance (DUI) and works in collaboration with the Governor’s Workforce Development Board (GWDB) and Division of Workforce Development & Adult Learning (DWDAL) to provide excellent customer service, advocate, promote and recommend as necessary agency services, quality workforce programs, reemployment initiatives and/or systems designed to ultimately support the reemployment of unemployment insurance (UI) claimants.


The Reemployment Administrator works with GWDB and DWDAL Administration, partner agencies, and/or essential stakeholders to drive employment, advocate and ensure the employment and reemployment needs of DUI customer are met through various mediums, such as, Work Sharing for customers whose employers have approved Work Sharing Plans as part of Maryland’s Work Sharing Program, Reemployment seminars and special workshops for customers receiving Regular Unemployment Insurance and selected to participate in federal Reemployment programs (i.e., RESEA), training for customers who are part of an approved trade petition, and other educational programs designed to assist UI recipients to return to work. This includes, but is not limited to the following: Maryland Division of Unemployment Insurance Services (e.g., Work Sharing), American Job Center /One-Stop Career Services, the Maryland Workforce Exchange (MWE) - Virtual One-Stop System, and other Maryland Reemployment Programs and Initiatives.


Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

Education: Master's Degree from a nationally accredited college or university in the filed of Business, Business Administration, Management, Public Policy, or any related fields.

Experience: Six (6) years experience in administrative or professional work to include four (4) years of experience supervising employees. Two (2) years of work experience must have directly involved overseeing the administration of programs.


Please read the job announcement in its entirety before applying for this recruitment, Applications must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.  

4 years of research, writing, organizational, public speaking and presentation skills.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Master's Degree in Management Experience with public speaking.

Interpersonal and communication skills experience.

Experience in customer service.

Experience in program management.

Experience in personnel management.

Ability to multi task and problem solve.

Proficiency in Microsoft Excel and Word.


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MDOL/DUI) to determine whether any monies are owed to MDOL/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employmen


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION/EXAMINATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.



U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: Program Manager II (21-005477-0007) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.