COMPUTER NETWORK SPECIALIST II

The Maryland State Retirement Agency administers the Maryland State Retirement and Pension System. The System is a multi-employer, public employees’ defined benefit retirement system composed of twelve (12) separate retirement and pension systems with over 50 different rule sets, supporting over 400,000 active members, retirees, and beneficiaries. The Agency is involved in a multi-year re-engineering of its retirement-related business processes, in addition to acquiring and implementing support technologies (e.g., member relationship management, document management, and workflow management) and adapting existing pension administration programs to secure online real-time transaction processing.  In addition, the Agency manages a $52 billion trust fund, the management of which is also undergoing considerable positive change.  All told, this is an exciting time to join MSRA's technology team in this critical systems development position.  If you are a qualified technology professional, here’s what MSRA has to offer:

·Professional development Work with new technology

·Work in an organization that fosters teamwork and cooperation

·Work only a few blocks from Baltimore’s Inner Harbor, convenient to Metro, Light Rail, and busses (all at no charge to State Employees in the Baltimore metro area)

·Enjoy other State of Maryland employee benefits.

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Maryland State Retirement Agency

120 E. Baltimore Street 

Baltimore, Maryland 21202

This position provides expert technical knowledge and support in the Agency’s Information Systems Division, a team that enjoys a great reputation for getting work accomplished using current toolsets. The incumbent provides specialized expertise in the building and maintenance of the agency’s computing and network infrastructure. Additional responsibilities include setting up and managing network equipment, servers and desktop computers.

Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science. Management Information Systems, or other technology related field, to include course work in local or wide area computer networks. 

 

Experience: One year of experience planning, integrating, and maintaining software and hardware for local, wireless, or wide-area computer networks.

Strong preference will be given to applicants that possess the following preferred qualifications. Include clear and specific information on your application regarding the qualifications:

•           Experience setting up, administering and troubleshooting Windows server, Exchange, Antivirus, Windows 10, Hyper-V, VMware, Veeam backup.

•           Experience setting up, maintaining and troubleshooting network equipment.

•           Experience administering voice over IP phone systems.

•           Experience responding to helpdesk calls and assisting users with desktop and software problems.

•           Experience administering cloud-based services including Exchange, Office 365 and Azure.

•           Strong organizational skills.

•           Good interpersonal and communication skills.

•           Must be able to lift and move computer equipment up to 50 lbs.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

 For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred. In addition to the online application, Maryland State Retirement Agency Network Operations & Telecommunications Division are requesting each applicant to upload a cover letter and a resume to accompany your application.

 

If online access is not available, you may mail a paper application and supplemental questionnaire (if applicable) to:

 

DBM Recruitment & Examination Department

301 West Preston Street, Room 608

Baltimore, MD 21201

 

All mailed documents must include the applicant's name and the job number and must be received by the closing date.  Resumes will NOT be accepted in lieu of completing the application.

If you have any questions concerning the recruitment process for this position, please call 410-767-4921.

 

We thank our Veterans for their service to our country and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual candidates are encouraged to apply.

 

TTY Users: call via Maryland Relay