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Unit Manager

Recruitment #22-000194-0004


The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders. 

This is a Management Service position, and serves at the pleasure of the Appointing Authority.




Department of Human Services
Baltimore City Department of Social services
Child Welfare/Child Protective Services
1525 N. Calvert Street Baltimore MD 21202

Main Purpose of Job

This position serves as the Unit Manager for the Baltimore City Department Social Services' Child Protective Services or Out of Home Placement programs. The Unit manager provides administrative support by developing as necessary and executing plans which ensure the implementation of the goals and objectives set for the assigned program and the overall mission of the agency. The position’s core responsibility is to ensure the safety, permanency and well-being for children. This is assured through the provision of oversight of the activities of professional social workers at the supervisory level, lower- level social work staff, Family Services Caseworkers, clerical and other support staff.


Maintains records and controls for monthly statistical reports, service compliance reviews, re-evaluations, and court progress reports. Generates as requested, complete, accurate and comprehensive data reports which document the work each assigned unit has completed over the past month. Is knowledgeable of, articulates and implements policies which assure the delivery of services in accordance with policies and procedures as outlined by BCDSS. Ensures that the Standard Operating Procedures are followed on all cases. 
Assists with the development and completion of various studies and data analyses on all aspects of the service delivery system and the population served. 
Maintains and analyzes data on movement of cases through the service delivery system(s). Plans and implements systems to follow-up on the need to complete various activities within specific timeframes in order to ensure compliance (i.e. Service Plan Agreements and Case Plans within 60 days). 
Provides oversight and management in order to ensure that COMAR regulations are met in all cases. Furnishes direct guidance to all assigned Social Work Supervisors, in all program related and personnel issues, to ensure adherence to policy, rules and regulations. 
Additionally, assigns case responsibility in a manner that guarantees coverage at all times. Through the Supervisory Review System, monitors the staff’s compliance with record maintenance, assuring that the agency’s efforts on behalf of each child and vulnerable adult is being documented. Review cases previously received by the supervisors in order to further enhance compliance. 
Responds to personnel needs and issues within the unit and as necessary ensures that personnel infractions are reported to HR on the day of notification of the infraction. Guarantees that all other work directly affecting assigned staff, such as the completion of timecards and approval/disapproval of leave slips are completed in a timely fashion. 

Communicates regularly with the Program Manager regarding the timely entry of data, (100%) into CJAMS. Alerts the Program Manager to any barriers to compliance. 
Reviews and may be asked to respond to correspondence that would necessitate articulating Agency position. 
Provides clinical support for staff in order to assure that decisions that have been made reflect the usage of best practices and to the fundamental principles of PLACE MATTERS. 
Provides oversight for the maintenance of a Flex Funds Log which documents the financial assistance provided by the agency on behalf of vulnerable children and adults. Reviews each request prior to submission to the Program Manager and indicates first level approval by initialing and dating each. Ensures that these and all other funds are disbursed and utilized in a fiscally sound manner. 
Ensures that all clients have rapid access to staff and services, and immediate access to staff in the event of an emergency.


Education:   A Master’s degree in social work from an accredited college or university approved by the Council on Social Work Education.

Experience: Seven years of professional experience in a social work capacity in a public or private agency or institution, five years must have been in an administrative supervisory or consultative capacity.


1. These requirements are established by the Social Services Administration by authority provided in Human Services        Article 4-204 of the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.

2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Possession of a LCSW-C


Three years of supervisory experience in a Child Welfare and/or Juvenile Justice System.
One year of experience working in Child Protective Services.
Board approved supervisor supervising hours for social worker staff.


1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. The desired/preferred qualifications will be used to further screen the application.

Successful candidates will be placed on the eligible (employment) list for at least one year. 

If you are in the State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Salary Guidelines.



Applicants who meet the minimum qualifications will be included in further evaluation. the evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (any may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be accepted.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. the resulting certified eligible list for this recruitment may be used for similar positions in this or other state agencies.

The online application process is STRONGLY preferred. If you have questions about this recruitment please contact Joyce Carter at 443-286-1157.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

TTY  Users: call via Maryland Relay


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