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UI Professional I

UI Tax Professional I-Tax Enforcement

Recruitment #22-001150-0003


The Maryland Department of Labor, (MDOL), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of UI Professional I. This recruitment will be used to fill current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement.




Baltimore City, Maryland.


This position is the beginning level of work in the various units within the Unemployment Insurance Contributions Division. This position makes determinations which affect an employer’s tax liability and/or provides direct fiscal support in carrying out the functions of the units within the areas of Account Maintenance, Accounting & Fund Management, and Tax Enforcement. Employees in this classification will primary be focused on providing high- quality customer service to various customers who contact the Maryland Unemployment Insurance division. Employees in this classification do no supervises other positions.


Maintains the Liability Offset Program, which consists of reviewing the daily Liability Offset Capture Reports and the Liability Offset Escrow and Aging Reports in order to hold, apply and/or release the intercepted employers ‘funds. Processes Liability Offset Program reports (Payment Capture Control Reports and Release Control Reports) are daily to verify that the liabilities are correct, and ensure Accurate Employer Wage and Tax Records. The Captured payments are maintained until a settlement agreement has been reached with the vendor regarding how the liability will be satisfied within 10 days. State monies and employer’s checks are processed daily through the EFT transfers. The Release Control Report is also processed daily to verify the correct releases to the vendors and to the state agencies that requested the payment. 

Processes Tax Clearance. Processes the Tax Clearance/Corporate Dissolutions daily through the FMIS/INFOPAC Program, which was created to enhance the workflow through inter-agencies by on-line clearance. The Dissolutions are issued within 7 working days to make Timely and Quality Determinations.  Reviews the Tax Clearance Program in order to provide tax clearance certificates to employers that desire to conduct business in the State. Performs License Renewal Clearance, including receiving and responding employers’ telephone calls, emails, and/or walk-in employers to investigate and process MD Dept. of Labor’s DUI Tax liabilities. 


Conducts investigations as to whether individuals providing personal services are working in covered employment in order to ensure accurate employer wage and tax records. Reviews and determines the current reporting of gross and taxable wages of a claimant so that the claimant’s weekly benefit amount can be calculated accurately and benefits paid correctly. This action minimizes improper payments and prevents frauds. Prepare any related tax reports (forms 15/16s, 22s) and/or internal documents (18B, account adjustments, etc.) Submits a properly completed package on agency forms, prepared in accordance with unit policies within ten (10) working days for Disputed Claim assignments. This is a safety net to provide financial benefit to eligible claimants to serve as a Bridge to Reemployment.


Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

Experience: Four years of experience in a public/or private agency rendering and/or determining eligibility for a Human Service Program or other programs.


1. Employees previously hired through contracts by the agency as Intermittent IU Associates, Intermittent IU Specialists, Contributions Associates or Contributions Specialists and are currently performing the full range of UI Professional I duties and responsibilities may meet the minimum qualifications for appointment to merit system positions in this classification.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.


Please read the job announcement in its entirety before applying for this recruitment, Applications must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Two (2) years of previous experience using computer programs to provide customer service in a professional environment preferred.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Detailed knowledge of departmental policies, and regulations (state and federal) preferred. Previous experience in multitasking position preferred. 

Two (2) years of experience with assisting others in the use of complex technical systems preferred.


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. 


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.



U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: UI Professional I (22-001150-0003) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

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