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Recruitment #22-001260-0004


The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders. 

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring at the Department of Human Services Headquarters and in our local offices throughout the State of Maryland. 





Current vacancies at:

Baltimore City Department of Social Services
Office of Human Resources
1910 N. Broadway 
Baltimore, MD 21213

Baltimore County Department of Social Services
Human Resources
6401 York Rd
Baltimore, MD 21212

Main Purpose of Job

A Personnel Associate II is a level of paraprofessional work involving the operation, implementation and monitoring of the personnel system in Maryland State government.  Employees in this classification perform a variety of tasks covering a broad range of general personnel activities involving the application and explanation of principles and practices of the personnel system in the State of Maryland.  Employees in this classification, in some cases, may be required to supervise, train and guide lower-level paraprofessional and clerical employees. Employees in this classification receive moderate or general supervision, depending on specific job functions, from a higher-level paraprofessional or a professional Personnel Specialist, Personnel Analyst, Personnel Officer or Personnel Administrator.


Responds to inquiries received from the public and employees concerning employee services such as, recruitment activities, promotional opportunities, status of actions, test schedules and information concerning current and former employees;

Uses computer applications for personnel-related duties;

Establishes and maintains personnel files;

Maintains current copies of personnel policies, procedures, rules, regulations, salary schedules etc.;

Receives, interprets and distributes personnel administrative memoranda, bulletins and directives;

Answers questions concerning the application of personnel-related rules, regulations, policies and procedures and advises employees and supervisors of alternative courses of action;

Maintains confidentiality for all personnel-related activities;

Receives, completes and audits personnel transaction forms;

Requests and reviews eligible lists for vacancies;

Reviews eligible list clearances and verifies selections;

Completes employment forms and conducts orientation for new employees;

Advises new employees of job requirements, rights, privileges and obligations;

Discusses employment problems with employees;

Prepares and submits periodic reports such as, vacancy reports, turnover statistics, and EEO statistics;

Prepares bi-weekly time reports and maintains leave records;

Prepares and reviews requests for sick leave extensions and accident and injury reports;

Coordinates charity campaigns, blood drives and other employee activities;

Completes and reviews transaction documents;

Assigns record and action codes for computer applications;

Contacts agency personnel representatives to ascertain or clarify information;

Ascertains the status of positions by referring to various records including relevant databases;

Calculates salaries;

Determines increment and entry-on-duty dates;

Reviews appointment documents to insure completeness and accuracy;

Receives and answers personnel-related questions and complaints from employees, personnel officers and the general public;

May counsel employees regarding health and retirement benefits and options;

Performs other related duties.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of general clerical or administrative support experience, at least one year must have been paraprofessional personnel experience involving the application of personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience should have included responsibility for activities such as, preparing and maintaining employment records, calculating salaries, applying and interpreting rules and policies, preparing personnel-related reports, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment actions.


1. Candidates may substitute one additional year of paraprofessional personnel experience as defined above for one year of general clerical or administrative support experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in human resources assistance classification or human resources assistance specialty codes in the human resources management field of work on a year-for-year basis for the required experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of experience interpreting data to ensure compliance with state and federal regulations.

One year of experience working in an HRIS System.

One year of experience using Microsoft Office Suite (Word, Excel, and PowerPoint) and/or Google Application (Docs, Sheets, and Calendar). 




Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.   


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS

· Personal Leave - new State employees are awarded six (6) personnel days annually   (prorated  based on start date).

· Annual Leave - ten (10) days of accumulated annual leave per year.

· Sick Leave - fifteen (15) days of accumulated sick leave per year.  

· Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a   child.

· Holidays - State employees also celebrate at least twelve (12) holidays per year.  

· Pension - State employees earn credit towards a retirement pension.


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 142 Baltimore, Maryland 21201. 

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

If you have any questions concerning this recruitment process for this position, please contact 410-767-7199. 

TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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