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Board of Appeals

Recruitment #22-001328-0028


The Department of Labor, Board of Appeals is accepting applications from qualified candidates for the position of Office Secretary II. All candidates must meet the minimum and selective qualifications during the time apply. The resulting eligible list will be maintained for one year after the closing date of the announcement.




2800 West Patapsco Ave.
Baltimore, Maryland 21230


The main purpose for this position is to  facilitate the efficient operations of the Board of Appeals by assisting the Administrative Officer, by performing secretarial duties as necessary, by ensuring that the Board and the public can be served in an efficient matter.

Position duties includes:

  • Review instructions on the information sheet in the file.
  • Determine which decision template to use Denial of Petition for Review, Late Appeal or Unnecessary.
  • Determine if additional comments need to be added to the decision.
  • Up-date information in the appeals case tracking system.
  • Make sure the appropriate macros are inserted when
  • Verify information pertaining to the Board appeal was properly up-dated in the Maryland Automated Benefit System. Enter formation pertaining to the Board appeal that was not up dated or correct. 
  • Serving the public, either in person or by telephone. This function requires knowledge and understanding of the Maryland
  • Create a case file in the appeals case tracking system for all new appeals filed with the Board of Appeals from a Hearing Examiners' decision for unemployment.
  • Verify the appellant's information in the appeals case tracking system is accurate, up-date any information that needs to be changed.
  • Determine the date of appeal according to the Maryland Unemployment Insurance law and COMAR regulations.
  • Print daily report listing all new appeals.
  • Determine which files require Notice of Appeals to be sent to parties. This letter informs parties that an appeal has been filed as well as what actions the Board can take during the review process.
  • Sort and file cases folders for review according to Board of Appeals procedures.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years performing secretarial or clerical work involving typing duties.


1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  


Desired or Preferred:  

Experience or knowledge of the unemployment laws 
Experience working as a legal assistant or paralegal 
Experience managing office


Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DOL/DUI) to determine whether any monies are owed to DLLR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.



U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email  to Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 22-001328-0028 (F. Ransome/Board of Appeals)
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.


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