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Recruitment #22-001362-0011


This is a position Specific Recruitment for the State Department of Assessments and Taxation, Tax Credit Programs. The resulting eligible list will be used for this position only. Interested persons will need to reapply for future recruitments in this classification.




State Department of Assessments and Taxation
Tax Credit Programs Division
301 W. Preston Street, Room 900
Baltimore, MD 21201


To serve as Administrative Assistant to the Supervisor and Assistant Supervisor of Assessments, by facilitating the flow of work through their offices.

Provides administrative support to the Program Manager and Deputy Program Manager. 

Acts as the first level of contact for providing information, assistance to taxpayers and the general public that are directed to the Program Manager. 

Provides information to callers regarding the laws, rules, regulations, operations and procedures governing the Tax Credit Programs. Responsible for general office management, setting up meetings and appointments.

Monitors and responds to incoming written correspondence, emails and phone calls. Relieves the Program Manager and Deputy Program Manager of operational details by assembling, compiling and summarizing data and preparing reports. Researches and complies information for use by the Program Manager and Deputy Program Manager. 

Maintains important and confidential employee records, schedules, vendor accounts, and office supplies. Prepares and maintains statistical and numerical reports and records. Maintains the manual tax credit transmittal logs. 

Prepares the daily deposit of County Finance and Treasurers' Offices tax credit recapture reimbursement checks. 

Orders equipment including furniture and office supplies from the Purchasing Department. Maintains the Fixed Asset Report. Prepares position descriptions and interview packets for the Tax Credit Programs. 

Prepares manual tax credit transmittals, memorandums, service/work requests and correspondence for the signature of the Program Manager. 

Processes tax credit applications by reviewing, verifying, interpreting documentation and information submitted with tax credit applications in order to determine applicants' eligibility for tax credit. 

Performs other work related duties as assigned and understands the importance of being a mission critical/essential employee. 


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.


1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  


Desired or Preferred
Experience using Microsoft Office and entering data into a database system.
Experience working with the public via telephone and in person.
Experience responding to a high volume of emails and incoming calls.
Experience performing mathematical computations including calculating percentages.


Must be willing to work in Baltimore City.


Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Assessments and Taxation, Office of Human Resources Division, 300 W. Preston St., Room 511, Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the Department of Assessments and Taxation at 410-767-1140, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity.

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