OFFICE SECRETARY III
Recruitment #22-001362-0068
Department | LABOR - Occupational and Professional Licensing 1 |
---|---|
Date Opened | 6/23/2022 1:10:00 PM |
Filing Deadline | 7/7/2022 5:00:00 PM |
Salary | $19.03/hour |
Employment Type |
Full-Time
|
HR Analyst | Donna Watson |
Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Respond to consumer inquires by telephone about licensing status and password assistance in order to accurately interpret complex licensing records and complaint records in accordance with the Maryland Public Information Act. Reduce consumer frustration by directing phone calls to the proper staff members using knowledge of the agencies personnel and assisting the Supervisor and Administrator.
- Provide information to consumers about each agency within the Division by telephone and by mail in a timely manner.
- Assist with processing original and renewal applications, generate various form letters for customer that has insufficient funds and other requirements needed, and log check information for manual checks received.
- Process Guarantee Fund Report for Maryland Home Improvement, Real Estate and Real Estate Appraiser.
- Provide clerical, data entry services; mail processing and distribution assistance to the Payment Center in order to facilitate licensing processing by mail and via the internet; and process checks that need to be returned from the manual deposits.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Three years performing secretarial or clerical work involving typing duties.
Notes:
1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
SPECIAL REQUIREMENTS
SELECTION PROCESS
EXAMINATION PROCESS
BENEFITS
Contractual Benefits
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave Benefits
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
FURTHER INSTRUCTIONS
The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty
attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include
your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely
processing.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
Maryland Department of Labor Office of Administration
Attn: Donna L. Watson 22-001362-0068
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201
The MD State Application Form can be found online
For additional information, please contact Donna Watson at 410-230-6297 or via email donna.langston@maryland.gov.
Maryland Department of Labor is an equal opportunity employer. It is the policy of MDL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.