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OFFICE SERVICES CLERK - Contractual

Recruitment #22-001376-0025

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Introduction

This is a full-time contractual position.

GRADE

ASTD8

LOCATION OF POSITION

Department of Human Services
Kent County Department of Social Services
350 High Street
Chestertown, MD 21620

Main Purpose of Job

To provide administrative and customer service support to internal and external customers of Kent County Department of Social Services.  This position will serve as the receptionist/front desk associate to internal and external customers of the agency.  The candidate will provide customer service and administrative support to clients and employees of Kent County Department of Social Services by answering and directing phone calls using a multi-line switchboard, welcoming and greeting visitors to the agency, processing incoming/outgoing mail, accepting and scanning documents, operating office equipment, etc.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience performing clerical duties.

Notes: 
1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience. 
3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience. 
4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess:
  • 2 years of customer service experience including answering phones and interacting with the public.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended, however the paper application may be submitted to the Kent County Department of Social Services, Attn:  Vastina Fisher, 350 High Street, Chestertown, MD 21620.  The paper application must be received by the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to hrmail.kent@maryland.gov, include the recruitment # on the subject line of the email.

TTY  Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



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