OFFICE SERVICES CLERK

The Department of Labor, Division of Workforce Development and Adult Learning (DWDAL) is accepting applications from qualified candidates for Office Service Clerk  within the Office of Workforce Development (OWD).  

Please be advised that frequent travel may be required and a State vehicle may not always be available. Reimbursement for use of personal vehicle will apply according to the State travel policy.

ASTD8

1100 N. Eutaw Street
Baltimore, MD 21201

The main purpose of the positions are to promote, administer and determine eligibility for the Tax Credit Programs. Tax Credit programs provide an incentive to employers for hiring workers, from targeted populations, who historically have had significant barriers to employment. The tax credit programs under our purview are both federal and State. As an incentive to employers for hiring hard- to- place workers, these programs are an integral part of the overall Workforce Development mission of enhancing opportunities for both employers and workers.

Determine eligibility for State and federal tax credit programs by determining whether criteria for individual groups has been met.  

This includes accessing TANF, Food Stamp and Supplemental Security Insurance (SSI) database records and dates of program enrollment ; 

Verifying Vocational Rehabilitation program participation and dates of participation by telephone and written contact with DORS staff; contacting VA representatives to verify veteran status; Contacting Public Safety and Correctional Services staff to verify ex-felon status;  

Reviewing submitted documentation and comparing to database records

Researching Annotated Code of Maryland to determine if offense is a felony when unable to get information from Corrections, Parole and Probation; Interacting with local jurisdictions Detention Centers for the same purposes

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

NOT APPLICABLE.

All candidates are subject to a background check against files maintained by the division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employmen

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date with the exception of a foreign degree evaluation (if applicable). Your application may be approved pending receipt of the evaluation. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important that you provide all the experience and education that is related to this position completely and accurately. Verifiable volunteer experience will be considered. Please include it on your application, if applicable. This recruitment does not require any additional materials to be uploaded with the exception of a foreign degree evaluation (if applicable). Please do not submit unsolicited documentation (resumes, transcripts, cover letters, etc.). Resumes will not be accepted in lieu of completing the application. You will be required to complete a supplemental questionnaire.

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

STATE OF MARYLAND BENEFITS

Online application process is strongly preferred.  However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

Completed applications, required documentation, and any required addendum may be mailed to:

Department of Labor Office of Human Resources

Attention: 22-001376-0078/ Mrs. Maker 

1100 N. Eutaw Street, Rm. 100

Baltimore, MD 21201 

Linnea.Maker2@maryland.gov

The MD State Application Form can be found online. If you have any questions about this recruitment, please contact the Maryland Department of Labor at 410-230-6300. 

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.