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Recruitment #22-001376-0081


The Maryland Department of Labor, Office of Occupational and Professional Licensing is accepting applications for qualified individuals to function as Office Services Clerk. This position is responsible for processing licensing board applications. This is a Contractual Position.




1100 N. Eutaw Street, Baltimore, Maryland 21201

Main Purpose of Job

The main purpose of this position is to process license applications for the issuance of the licenses for 26 regulatory programs within the Division of Occupational and Professional Licensing. This position is also responsible for answering consumer inquiries pertaining to payment status, also the input of the licensing application information in compliances with applicable laws and regulations. Log and verify check fees for licensing applications.


Duties of this position include, but limited to:
Process original and renewal licensing applications for manual deposits.
Log and scan check payments into the Management Information System to ensure accuracy.
Monitor and resolve issues pertaining to the initial Check Log database.
Assist with opening and distributing the daily mail.
Responding to consumer inquiries by telephone concerning payment status.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical duties.


1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

 2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

 3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the requires experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.


Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).
Excellent Customer Service Skills
Data Entry Experience


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance(Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment
overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


All information concerning the qualifications, including any required documentation (diploma, transcript, certificate,

etc.) must be submitted and received by the closing date. Information submitted after this date will not be



The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

 The examination for this recruitment will be an evaluation and rating of the information provided on your

application. Therefore, it is essential that the application is filled out completely and accurately, listing all

relevant education and experience, addressing the specific qualifications shown above and submitting any

required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and

specific information on your application regarding experience qualifications related to the minimum

qualifications, desired, and/or selective qualifications of the position.

Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or

Qualified. The certified list will be used by LABOR for a period of one year.


Contractual Benefits

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave Benefits

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty

attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include

your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor Office of Administration
Attn: Donna L. Watson  22-001376-0081
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

The MD State Application Form can be found online

For additional information, please contact Donna Watson at 410-230-6297 or via email

Department of Labor is an equal opportunity employer. It is the policy of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

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