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Recruitment #22-001532-0006


The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders.




Maryland Department of Human Services
Social Services Administration
311 W. Saratoga Street
Baltimore, MD  21201

Main Purpose of Job

The incumbent of this position is responsible for the development of certain plans, policies and procedures for Child Protective Services (CPS) and Family Preservation Services (referred to as In-Home or Consolidated Services) to achieve safety, permanence and well-being needs of children.


Specific responsibilities include: Develop training for administrators, supervisors and caseworkers in the local departments of social services and other child welfare professionals; Provide consultation and technical assistance to local departmental staff, governmental agency staff, private agency staff and analyst to legislators; Monitor local departments for program effectiveness and compliance with state and federal law/regulations/policy; Participate in taskforce meetings, committee meetings, workgroups, and may sit on various boards related to child welfare concerns; Represent the program and Administration on all In-Home related statewide computer system needs (review of build specifications, assist with logistics for testing, speak for the program during planning discussions).

Incumbent must be comfortable with and effective with public speaking. Additional duties include assisting the manager with tasks as designated by the executive staff The incumbent of this position is responsible for completing CPS/Adam Walsh background checks and other history searches requested by other social services agencies across the country, as allowed by law. This includes receiving the request form from applicants, checking for accuracy and completeness, returning incomplete requests to applicants for correction, entering data in CJAMS, or any other data system as identified by the Social Services Administration, conducting the background check in CJAMS, determining if applicant has been found responsible for indicated child abuse or neglect, contacting local departments for assistance if needed and sending the appropriate response letter to applicant or to the individual/agency if identified by the applicant.

Additional duties include assisting the manager with tasks as designated by the executive staff.


Applicants must meet all minimum (AND SELECTIVE; see next section) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION:  A Bachelor’s degree from an accredited college or university.

EXPERIENCE: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.


1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two years of experience working in child protective services.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year experience in social work policy and training development.

One year experience monitoring, reporting, or meeting federal or state statutory requirements in a child welfare program or in a federal or state compliance program for a public or private organization. 

One year of experience using one or more of the following: Client Information System (CIS), Children’s Electronic Social Services Information System (CHESSIE), Child, Juvenile and Adult Management System (CJAMS), CPS/APS Hotline System  

Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Drive, Email, Docs, Sheets, Smartsheet).


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.  

Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.

It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:   STATE OF MARYLAND BENEFITS

·       Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

·       Annual Leave - ten (10) days of accumulated annual leave per year.

·       Sick Leave - fifteen (15) days of accumulated sick leave per year.  

·       Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

·       Holidays - State employees also celebrate at least twelve (12) holidays per year.  

·       Pension - State employees earn credit towards a retirement pension. 


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201. 

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload.  If unable to upload, please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please email Scott Waddel at  

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or 

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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