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ADMINISTRATIVE SPECIALIST I

Recruitment #22-001755-0048

Introduction

The Maryland Lottery is an agency of the Maryland government. Its games include Mega Millions, Powerball, Multi-Match, Keno, Bonus Match 5, and numerous scratch tickets. The Maryland Lottery is headquartered in Suite 330 at 1800 Washington Boulevard, in Montgomery Business Park.

GRADE

10

LOCATION OF POSITION

Montgomery Park Business Center
1800 Washington Boulevard Ste. 330 
Baltimore, Maryland 21230 

Main Purpose of Job

The Administrative Specialist is responsible for providing administrative support and customer assistance while staffing the Maryland Lottery and Gaming’s front desk. This includes, but is not limited to, answering phone calls, greeting guests and responding to inquiries from the public. This individual will represent the Lottery at events throughout the state. This position will also assist the Communications Division’s Budget, Procurement and Inventory Officer.

POSITION DUTIES

Communications Division Support

  • Assists with Front Desk Duties including answering incoming calls, greeting guests, and providing information in a professional manner.
  • Responds to inquiries from the public by gathering general Maryland Lottery and Gaming information, drawings game winning numbers, product and promotion details.  
  • Works Lottery Events: occasionally serving as a Lottery ambassador at events throughout the state along with other Communications team members to talk with the public, answer questions, assist with set-up and break-down and other on-site activities as needed.
  • Attends departmental and agency meetings as needed.
  • Completes other duties and special assignments as needed.
  • Help plan and prepare for internal and agency wide activities.

 

Procurement and Inventory

· Assists and serves as back-up to the Communications Division’s Budget, Procurement and Inventory Officer to ensure that the Division is able to:

o Procure, track and evaluate expenditures on a continual basis. This includes: maintaining spreadsheets to track thousands of promotional items for statewide distribution.

·   Assist with monthly budget status reports, procurement and inventory data, procurement requests and tracking expenditures for commodities and services.

MINIMUM QUALIFICATIONS

Experience:   Two years of experience in administrative staff or professional work.

Notes:

1. Candidates may substitute the completion of 60 credit hours at an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

-Experience answering calls and greeting guest.

-Ability to interact with the public.

-Experience multitasking.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Candidate may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Resumes will NOT be accepted in lieu of completing the online or paper application. Online application process is STRONGLY preferred. If online access is not available, applicants may submit a paper application and direct any inquiries to:

Marcus D. Staten 
Maryland Lottery and Gaming Agency 
Attn: Marcus D. Staten 
1800 Washington Boulevard, Suite 330 
Baltimore, MD 21230 Office: 
410-230-8766 or 
email: marcus.staten2@maryalnd.gov



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