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Recruitment #22-001756-0054


The Division of Labor and Industry is accepting applications from qualified applicants to fill current open positions. Applicants in pool will remain active for one year and be considered as opening occurs.




10946 Golden West Drive 
Hunt Valley, Maryland 21031

Main Purpose of Job

Main purpose of this position is to provide full performance level of work using independent judgment and analysis by applying and interpreting rules and regulations in accordance with the unit’s laws and policies. Employees in this classification do not supervise.


Reviews, verifies and interprets information in records, applications and other documents by using knowledge of agency policies and procedures to determine if appropriate procedures have been followed and to resolve problems. Assist in the process and issuance of work permits, or other documents pertinent to the unit.  Answer telephone calls and perform intake of complaints. 


Assists in the preparation of final reports and suggest recommendations for the improvement of the agency or its programs. Consult with program heads and administrative officials regarding policies, trends, and interpretation of data and program needs. Researches and compiles data, as directed, including the preparation of statistical tables, charts and reports, work-flow charts, staffing patterns, and organizational charts.


Assist the unit in planning and implementing new or revised programs, procedures, practices, and organizations. Provide assistance to the unit administrator in the formulation and preparation of an agency's budget, or portions of the budget. Responsible for unit purchasing/FMIS processing. Open and disseminate mail. Ensure that checks are properly endorsed, prepare check transmittals and keeps financial records not requiring knowledge of bookkeeping or accounting. Updates and maintains files, logs, schedules, rosters and records and compose routine correspondence. Use computer software applications to enter, edit, validate, search, retrieve and update information. Type correspondence, reports, schedules and other material using a typewriter, computer or word processor.


Perform other duties as assigned.


Experience:   Three years of experience in administrative staff or professional work.


1. Candidates may substitute the completion of 60 credit hours at an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience working with computers and software, such as Microsoft Office, etc.

2. Experience preparing reports in MS Excel and MS Word.

3. Experience entering data into a database system.

4. Experience scheduling meetings, specifically using Google Calendar.

5. Experience providing customer service in-person and via telephone.

6. Experience handling confidential information.


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

1. Employees in this classification are subject to call-in on a 24 hours a day basis and will be required to provide the employing agency with a telephone number where they can be reached. 

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations 


Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. *Resumes are not acceptable and not considered in the selection process*

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled.

The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Kim Allen-Hubbard at 410-767-8653-6293 or submit via email to  Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: Administrative Specialist II  (#22-001756-0054)KAH
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

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