ADMINISTRATIVE SPECIALIST II

The Public Service Commission has a position available for an Administrative Specialist II in their Transportation Division.  The Transportation Division enforces the laws and regulations of the Commission pertaining to the safety, rates, and service of certain types of transportation companies operating in intrastate commerce.  The division monitors the safety of the carriers’ operations, rates and schedules of service, and matters regarding the adequacy and quality of service for passenger carriers and for taxicabs in Baltimore City, Baltimore County, Cumberland, Hagerstown and Charles County.

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To manage a portion of the for-hire driver licensing program in the Transportation Division which manages and coordinates the Public Service Commission's regulatory programs involving the safety, rates, and service provided by the intrastate passenger carrier (Transportation Network Company) in order to assure that the public has access to safe, reliable, and economical transportation. This position reviews and processes applications submitted by individuals requesting for-hire drivers’ licenses (transportation network operators) in a manner responsive to applicable rules and regulations of the Public Service Commission and the safety and convenience of the public. To conduct ongoing monitoring of for-hire drivers to ensure compliance with Public Service Commission rules and continued responsive service of this position.

• Monitoring TNO email box, research TNO’s inquiry and respond accordingly;
• Screening an extremely large volume of for-hire applications and supplemental documents in accordance with driver screening standards contained in COMAR 20.95.01.26, through an entirely electronic format for approval;
• Quickly and efficiently electronically reviewing numerous applications and related confidential documents;
• Reviewing and performing data entry of vehicle information, insurance, and inspection certificates electronically submitted;
• Approving, rejecting or denying for-hire licenses, entering data from supplemental documents into Division databases;
• Monitoring Child Support Enforcement Administration (CSEA) notices to suspend for-hire drivers for non-compliance with child support orders and reinstate for-hire licenses when required after receipt of compliance notice from CSEA; 
• Conducting ongoing monitoring of for-hire drivers to ensure compliance with Public Service Commission rules and regulations and continued responsive service of this position;
• Preparing materials for and assembling numerous application packages mailed out daily, if required;
• Prepare and send memos for hearing requests;
• Prepare and deliver competent testimony at hearings as scheduled and other general office duties.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing clerical, clerical technical, or secretarial work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

The ideal candidate will possess the following:

1. One year of experience using Microsoft Word and Access or similar database.
2. Prior or current experience working with the Public Service Commission or another regulatory agency.
3. Experience monitoring compliance with regulations or laws.
4. Experience testifying in court-like settings or making presentations to a group.

Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201, Recruitment #22-001756-0108. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.